Job Description

Roles and Responsibilities:

Front Desk Management

Greet and assist visitors in a professional and courteous manner. Manage incoming calls, emails, and general inquiries, directing them appropriately. Ensure compliance with office security protocols.

Administrative Support

Provide general administrative assistance to management and staff when needed. Maintain filing systems for operations documentation. Coordinate courier services and handle incoming/outgoing mail.

Office Coordination

Monitor and order basic office supplies. Coordinate courier services and handle incoming/outgoing mail. Process purchase requisitions and supplier invoices for office-related expenses. Track petty cash usage of stores.

Support to Retail Stores

Assist stores by providing stationery and basic paperwork support as needed. Coordinate document flow between head office and stores.

General Support

Assist with minor ad hoc tasks assigned by supervisors or management. Learn and follow office policies and procedures.


Matric / Grade 12 or equivalent qualification. Basic knowledge of Microsoft Office (Word, Excel, Outlook). Strong communication and interpersonal skills. Ability to organize and prioritize tasks effectively. Professional, friendly, and approachable demeanour. Attention to detail and willingness to follow instructions carefully. * Previous experience in administration, reception, or retail office support is an advantage but not essential.