Laserderm Aesthetic Clinic is a leading provider of advanced dermatology and aesthetic treatments. We are committed to creating a professional, friendly, and welcoming environment for our patients.
Position Overview:
We are seeking a professional, organised, and friendly
Receptionist
to join our team. As the first point of contact for our patients, you will play a crucial role in ensuring smooth clinic operations and providing an exceptional patient experience.
Key Responsibilities:
Reception duties, including being the first point of call and welcoming patients
Opening and closing the clinic, ensuring all equipment is switched on/off
Scheduling, confirming, and following up on appointments
Managing client waiting lists and liaising with patients regarding delays
Handling emails, messages, and website submissions professionally
Maintaining up-to-date knowledge of treatments, products, and equipment
Administrative tasks: client files, stock management, new client data entry, filing, and ordering
Accounts duties: recording payments, issuing invoices/receipts, managing vouchers, daily cash-ups, and reporting to management
Ensuring the reception and waiting areas are neat and welcoming