Job Description

TAH Bellville is in search of a qualified Receptionist/Administrator to assist the team with reception, telephonic and administrative duties. In this role, the candidate will perform a variety of tasks, primarily being on reception with administrative duties within the Practice as an added responsibility.

The position will often be the first contact a pet owner has with a practice and is therefore a critical role in determining the client experience and reputation of the practice in their local community.

If you are excited by the prospect of making a difference by offering support, paying attention to detail, and the efficient running of the Bellville practice and TAH as a whole, then our team is looking for you to join the team.

Responsibilities:

Provide excellent customer service. Ensure a positive and seamless customer experience during appointments and over the telephone by providing timely assistance, clear communication, and personalized service. Coordinate reception operations: Complete front office reception processes accurately and maintain back office admin processes accurately. Oversee reception and shop area
Requirements and skills:

Education: Grade 12

Work Experience: 2-3 years' experience in a client-facing role. Previous experience in a veterinary practice is an advantage.

Skills: Bilingual (English & Afrikaans), Computer Literate, Product Knowledge, Switchboard

What we offer:

Competitive salary and attractive benefits Exciting personal development opportunities
PLEASE NOTE: Only suitable applicants will be contacted as part of the shortlisting process.

TAH reserves the right to make no appointment for this position should no suitable candidate be identified.

Job Type: Permanent

Ability to commute/relocate:

Bellville, Western Cape: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have good communication skills?
Experience:

* Admin receptionist: 2 years (Preferred)