Job Description

Job Summary
We are seeking an experienced Receptionist/Administrative Clerk to greet visitors on arrival, explain how to navigate our offices, answer and transfer phone calls. Assist Management in completing a variety of administrative tasks. Assist with staff functions and inhouse marketing.
Duties

• Retrieve messages from voice mail and forwards calls to appropriate personnel.
• Answer incoming calls, determines purpose of calls, and forward calls to relevant personnel or department.
• Takes and delivers messages when relevant personnel are unavailable.
• Deals with questions about organization and provides the public and customers with business addresses, branch contact details, directions or other information.
• Welcomes on-site visitors, determine nature of business, announce visitors to appropriate personnel and offer tea/coffee if applicable.
• Receive, sort and route mail/parcels/waybills/groceries & stationary.
• Control stationary & grocery requirements and keep record.
• Re-order stationary & groceries for Head Office and Showrooms - Once approved by Management.
• Capture POD's on SAP and ensure they are filed numerical in the appropriate storage place.
• Ensure knowledge of staff movements in and out of the building.
• Report staff leaving the building without clocking to their direct Manager or HR.
• Responsible for Internal Marketing - Birthday board, Workplace and other intranet platforms.
• Ensure cameras are monitored and the premises remain secure at all time.
• Immediately report any Health and Safety matters or irregularities to the Operations Director or HR.
• Control inventory relevant to the reception area/warehouse & chill area.
• Weekly & Monthly reporting.
• Occasionally book flights/accommodation and transport.
• Run errands when required - own transport.
• Any other duties requested by Management from time to time.
• Process orders on SAP - Back up
• Assist with preparations for staff functions.
• Schedule meetings.
• Annual stock take.

Experience & qualifications

• Matric.
• 2 years' work experience in a similar role.
• MS Office - Outlook, Word, Excel & Power Point.
• Knowledge of working with a biometric system - reporting
• Knowledge of working on a switchboard.
• Excellent verbal and written communication skills
• Professional demeanour
• Customer service orientated
• Information management
• Organizing and planning skills
• An eye for attention to detail
• Able to use own initiative
• Reliable
• Flexible
• Able to operate in a fast-paced environment
• Creative innovator
• Committed to constant improvement

RMG Recruitment (Pty) Ltd
Recruiter

Skills Required