Job Description

Receptionist and Administrative Assistant

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Cape Town Wine Hub is seeking a Receptionist and Administrative Assistant who embodies professionalism, efficiency, and excellent multitasking abilities. This role is crucial for maintaining a smooth and productive office environment within a fast-paced, dynamic setting.

Key Responsibilities:

Greet and welcome visitors, ensuring they are directed appropriately. Notify company personnel of visitor arrivals. Maintain security and operate the telecommunications system. Coordinate and manage meetings, including wine tastings, and assist with preparations such as coffee service. Ensure the office area is clean, safe, and in compliance with all procedures and regulations. Answer, screen, and forward incoming phone calls. Manage stock control and monthly ordering of office stationery and consumables. Oversee dispatch and receiving processes, adhering to established procedures. Arrange couriers for orders and monitor timely deliveries. File and organize documentation effectively. Maintain stocked kitchen consumables on a daily basis. Maintain records of unlabelled wine (e.g., pink cards) in accordance with SAWIS requirements. Prepare and submit necessary documentation for wine movement, certification, and labelling (BG 5, BG 9, BG 11). Coordinate sensory renewals and additional testing submissions.

Requirements:

Matric (Grade 12) and/or equivalent qualifications Minimum of 2 years' experience in a similar administrative and/or receptionist role Proficient in Microsoft Excel, email communication, and switchboard operations Fully bilingual in English and Afrikaans (spoken and written) Highly organized with strong time management skills Excellent telephone etiquette and clear verbal communication Professional, friendly, and approachable demeanor Strong customer service orientation with the ability to handle difficult situations calmly. Self-driven, proactive, and resourceful Able to work well under pressure and manage multiple tasks efficiently
Job Types: Full-time, Permanent

Pay: R9000,00 - R12000,00 per month

Work Location: In person

Application Deadline: 2025/07/20
Expected Start Date: 2025/07/24