Job Description

Requirements:

Reside in Somerset West/Strand/Gordon's Bay

Hospitality experience

Start date: 5 January 2026

Overview

The Receptionist plays a central role in delivering an excellent member and guest experience within our coworking environment.

This role supports the daily operational, administrative, and client service requirements of the centre, ensuring a professional, welcoming, and community atmosphere at all times.

Key Responsibilities

Front Desk & Operations

Oversee the daily operations of the front desk and shared spaces Ensure the centre is clean, organised, and presentable at all times Welcome and assist members and visitors in a professional manner Perform daily opening and closing procedures Manage meeting room bookings and resolve booking conflicts Support team members with ad-hoc administrative tasks Facilitate onboarding for new members

Member & Client Service

Maintain strong, positive relationships with members Provide daily member assistance and respond to queries promptly Handle client concerns and complaints with professionalism and discretion Provide basic IT assistance or coordinate support when required

Sales & Tours

Maintain solid knowledge of the company's services and products Conduct office tours/viewings for potential members Support lead generation and conversions where required

Accounts & Administration

Issue daily and monthly invoices Process and obtain payments Capture and track member visits and enquiry data

Skills & Competencies

Strong organisational and administrative skills Excellent verbal and written communication High level of attention to detail Ability to work independently without supervision Proactive, positive, and solutions driven mindset Strong time management with the ability to multitask Client centric approach with strong interpersonal skills
Job Type: Full-time

Pay: R11000,00 per month

Work Location: In person