Job Description

Job Summary:

We are seeking a polished and organized receptionist to join our team at N?a Nail Bar. As the first point of contact for clients, the receptionist will play a vital role in delivering an exceptional customer experience, managing bookings, and assisting in daily administrative tasks.

Key Responsibilities:

Greet and welcome clients warmly, ensuring a positive first impression. Manage phone and online bookings, confirm appointments, and handle cancellations. Offer guests coffee and other refreshments to enhance their experience. Process payments, maintain accurate cash records, and promote retail products. Ensure the salon is in pristine condition at all times, particularly the reception area. Help with stock take. Ensure that reporting is done effectively within deadlines to the owner. Assist the floor manager with small tasks.
Requirements:

Excellent communication and interpersonal skills.

Strong organisational skills and attention to detail.

Experience in customer service; previous salon experience is a plus.

Ability to work efficiently under the guidance of two senior nail technicians.

If you are customer-oriented and ready to work with a professional, driven team, we'd love to hear from you!

Job Type: Full-time

Pay: R4000,00 per month