Job Description

Core Responsibilities

Greeting Visitors

Welcome guests, clients, and customers warmly and professionally. Offer assistance, refreshments, or directions as needed.

Answering Calls

Handle incoming calls promptly and courteously. Direct calls to the appropriate departments or take messages.

Managing Appointments

Giving Guest Access that has sales appointments

Visitor Management

Register guests and issue visitor passes. Inform staff of arrivals and ensure compliance with sign-in/out procedures.

Handling Mail and Deliveries

Receive, sort, and distribute incoming mail. Manage courier services and outgoing post.

Administrative Support

Maintain reception area cleanliness and order.

Customer Service

Deal with queries, complaints, or concerns professionally. Provide information about the company, services, or premises. Ensure a positive customer experience at all times.

Technical/Software Use

Use switchboard, phone systems, and voicemail. Use email and internal messaging systems for communication.

Health & Safety / Security

Enforce building entry protocols. Monitor visitor access and maintain confidentiality. Follow emergency procedures when needed (e.g., fire evacuations).

Key Skills Required

Excellent communication and interpersonal skills. Professional appearance and demeanor. Strong organizational and multitasking abilities. Basic IT literacy (Microsoft Office, booking systems, etc.). Ability to stay calm under pressure. Prepare and manage basic documents or forms. Monitor office supplies and request replacements when needed. Support other departments with ad hoc admin tasks (e.g. data entry, photocopying).
Job Type: Full-time

Pay: R6000,00 - R6500,00 per month

Application Question(s):

Are you located in Pretoria East.
Education:

High School (matric) (Required)
Work Location: In person