Job Description

The Receptionist serves as the first point of contact for visitors and clients, providing a warm welcome and ensuring a positive experience. This role involves managing the front desk, handling incoming calls, scheduling appointments, and supporting various administrative tasks to ensure smooth office operations.

Key Responsibilities:

Front Desk Management:

Greet and welcome visitors with a professional and friendly demeanor. Manage the front desk area, ensuring it is tidy and presentable.

Communication:

Answer and direct phone calls in a polite and timely manner. Respond to inquiries from clients, employees, and other visitors.

Scheduling:

Schedule and coordinate appointments and meetings. Maintain calendars for office staff and conference rooms.

Administrative Support:

Assist with basic administrative tasks such as filing, data entry, and mail distribution. Support office operations by ordering supplies and managing inventory.

Security and Access:

Monitor visitor access and maintain security protocols. Ensure compliance with safety and security procedures.

Customer Service:

Provide information and assistance to clients and visitors. Address customer needs and escalate issues when necessary.

Qualifications:

Matric (preferred ) Proficient in Microsoft Office Suite (Word, Excel, Outlook). Strong communication and interpersonal skills. Ability to multitask and prioritize tasks effectively. Professional appearance and attitude.

Working Conditions:

This position typically operates in an office environment. May require occasional overtime or flexibility in hours.
Job Type: Full-time

Experience:

Administrative office procedures, practices and equipment: 1 year (Preferred)
Work Location: In person