Receptionist
Table View, WC, ZA, South Africa
Job Description
Table View forms part of TAH (The Animal Hospital & Vetshop) and is looking for a Receptionist to join their fab team. TAH is a growing and employee-centered network of vet practices committed to building motivated teams who create happy clients and healthy pets.
The receptionist is often the first contact a pet owner has with a practice and is therefore a critical role in determining the client experience and reputation of the practice in their local community.
Responsibilities:
Provide excellent customer service.
Manage the customer experience at the appointment and on the telephone.
Coordinate reception operations: Complete front office reception processes accurately, Maintain back office admin processes accurately, Oversee reception and shop area. Maintain email and Whatsapp communication regularly
Requirements and skills:
: Grade 12
: 2-3 years' experience in a client facing role. Previous experience in a veterinary practice is an advantage.
: Bilingual (English & Afrikaans), Computer Literate, Product Knowledge, Switchboard
: 184,24 hours per month
10:00 - 19:00 / 08:30 - 17:30 / 08:30 - 19:00 (as per roster rotation)
2 in 3 Saturdays: 09:00 - 13:00
1 Sunday in 3 Sundays: 09:00 - 13:00
Every 3rd Tuesday off
Ad-hoc leave cover availability required.
What we offer:
Competitive salary and attractive benefits
Exciting personal development opportunities
PLEASE NOTE: Only suitable applicants will be contacted as part of the shortlisting process.
TAH reserves the right to make no appointment for this position should no suitable candidate be identified
Job Type: Permanent
Work Location: In person
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Job Detail
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Job IdJD1626499
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTable View, WC, ZA, South Africa
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EducationNot mentioned