Job Description

Job Summary
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Receptionist & Manager Assistant | Luxury Lodge & Guest House | KwaZulu-Natal
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Salary: From R8,000 (Negotiable DOE) | Live-In
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Kendrick Recruitment is currently seeking a
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Receptionist & Manager Assistant
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for a luxury lodge and guest house located in KwaZulu-Natal. This intimate and high-end property prides itself on providing personalised guest experiences, with a strong emphasis on exceptional service and meaningful interaction between staff and guests.
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This position is ideal for a young, ambitious individual with excellent organisational and communication skills. The successful candidate will primarily work in reception but will also support the General Manager and assist across various departments when needed. A highly presentable and well-spoken individual with a genuine passion for hospitality will thrive in this dynamic and guest-focused environment.
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Key Responsibilities:
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Manage front-of-house duties including guest check-in/out and reservations
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Provide warm, professional guest interaction, particularly during dining services
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Assist the Manager with operational tasks and departmental relief as required
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Oversee or support various departments including kitchen, housekeeping, and stock control
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Handle staff coordination and assist in team supervision
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Manage bookings and reservations (experience with SEMPER is an advantage)
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Maintain administrative records and assist with stock taking and procurement
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Requirements:
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Prior experience in a luxury lodge or guest house setting
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Knowledge in general management, guest relations, and front desk operations
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Familiarity with lodge systems and stock control
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100% fluency in English (verbal and written), with excellent communication skills
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Must hold a valid driver's licence; own transport preferred due to limited public transport in the area
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Presentable, well-spoken, and confident in engaging with international guests
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Ability to work as part of a small team and willingness to assist across all departments
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Positive attitude, sense of humour, and adaptable nature
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Must be available to start immediately
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Package:
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Live-in position with en-suite accommodation
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All meals and laundry provided
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Salary starting from R8,000, negotiable depending on experience
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This is an excellent opportunity for someone looking to grow their career in the luxury hospitality sector, within a hands-on and close-knit team environment. If you are ready to take on a versatile and rewarding role, Kendrick Recruitment would love to hear from you.
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