Receptionist – Luxury Boutique Hotel – Kwazulu Natal North Coast
Job Description
The Receptionist will be the first point of contact for guests, ensuring a warm welcome and smooth check-in/check-out process.
Responsibilities include handling reservations, managing guest queries, coordinating with other departments, and providing information about the hotel's services and surrounding area.
The role also involves processing payments, maintaining guest records, managing switchboard and emails, and assisting with administrative tasks. Professionalism, attention to detail, and strong communication skills are essential, along with the ability to multitask in a fast-paced hospitality environment.
The successful candidate will be guest-focused, service-oriented, and eager to contribute to a high-end boutique setting that prides itself on personalised hospitality.
Compensation:
Salary:
R8,000 - R10,000 per monthMeals on duty and career growth opportunities
Grade 12; hospitality diploma or certificate advantageous
1-2 years' front office or reception experience in hotels or luxury hospitality
Knowledge of hotel reservations and PMS systems (Opera experience advantageous)
Excellent communication, interpersonal, and organisational skills
Professional appearance with a guest-first attitude
Ability to work shifts, weekends, and public holidays
Between 1 - 3 Years
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Job Detail
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Job IdJD1535129
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBallito, ZN, ZA, South Africa
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EducationNot mentioned