Job Description

We're seeking a motivated, enthusiastic, and customer-oriented

recent graduate

to join our vibrant team as a

Receptionist

on a 12-month graduate contract. This is a fantastic opportunity to begin your professional journey by becoming the first point of contact for our visitors, clients, and team members--delivering a warm, professional, and memorable reception experience.

Key Responsibilities

Manage all incoming calls via the switchboard and direct them to the relevant departments or individuals. Greet and assist visitors with professionalism, ensuring a pleasant and positive first impression. Maintain the reception area to ensure it remains neat, tidy, and welcoming at all times. Schedule appointments and meetings and coordinate room bookings for employees and clients. Ensure the smooth running of daily administrative tasks, including sorting mail, handling deliveries, and managing office supplies. Build and maintain strong relationships with employees, visitors, and clients. Monitor and ensure the functionality of office equipment (e.g., phones, printers). Assist with general office administration and projects as required. Collaborate with various departments to ensure effective communication and coordination.

Qualifications

Diploma

in Office Administration or equivalent qualification is essential

Knowledge, Skills and Experience

Applicants must not be a beneficiary of a current SETA funded programme. Fixed term contract commences on

10 November 2025

for 12 months Working hours:

07h30 - 16h30

as a receptionist you will be required to work these hours A minimum of

6 months

experience in managing and operating a reception/call centre in a corporate setting is advantageous

Experience in Google Suite packages

or Microsoft Office packages (Word, Excel) Excellent verbal and written language skills in English. The ability to converse in a second official language would be an advantage. Strong

telephone etiquette

and communication skills with the ability to handle calls professionally and courteously. Excellent interpersonal skills and a pleasant, friendly demeanor, capable of building rapport with visitors and colleagues. A strong service orientation and exceptional relationship-building and networking abilities. Strong time management, planning, and organizational skills to efficiently handle multiple tasks. Professional presentation of oneself and the company at all times. Ability to communicate effectively at all levels, both within the organization and with external clients.

Own vehicle is advantageous* for commuting to work due to the operational requirements of opening and closing the office building.