Job Description

We currently have a vacancy for the position of Receptionist, based in Cape Town.Overall purpose of the job: Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries, directs calls & visitors by to the relevant department.
Main duties and responsibilities will include, but will not be limited to:

• Answer telephone, screen, and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organisation
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of organisation
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Ensure the tidiness of the reception area

Qualifications, skills, and experience:

• Grade 12 /Matric essential
• Qualification in office administration or similar highly preferred
• Previous experience of at least two years in a similar position
• Excellent communications skills (both verbal and written)
• Excellent command of the English language
• Data capture accuracy & attention to detail.
• Ability to manage customers expectations
• Customer focused - ability to excel in the provision of service
• Energetic/shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure
• Time management skills and keen sense of attention to detail
• PC literate (Excel, Word, e-mail. SAP literate a distinct advantage)
• Team player

Skills Required