Job Description

Company Description

Yoyo is on a mission to empower companies to delight their customers by creating delight in every connection. We power some of the SA's leading brands with seamlessly integrated loyalty and rewards software solutions.


We're not just a team; we're a powerhouse of passionate and world-class talent, minds, and creativity. Our values are like our North Star, guiding us toward greatness every step of the way

We are seeking a warm & professional receptionist who will serve as the welcoming face of Yoyo. Someone with exceptional communication skills who is reliable and calm under pressure. You'll be part of the larger Yoyo team, as the face of our company, where every interaction creates an opportunity to delight. You'll help shape the company's first and lasting impressions, embody Yoyo's excellence, and foster a welcoming environment where connections thrive.

Please note that this is an in-office position.

Your role and responsibilities will include:

Front-of-House Reception Management

Be the welcoming, professional point of contact for clients, visitors, and staff. Manage arrivals, inquiries, and day-to-day desk operations smoothly and warmly. Ensure boardrooms and meeting rooms are ready for use, in conjunction with the cleaning staff

Crisis & Problem Resolution

Provide a sense of calm and reassurance during disruptions or emergencies.

Cleaning Team Oversight

Directly manage and coordinate the cleaning staff. Ensure consistent cleanliness, organization, and daily maintenance.

Office Maintenance Coordination

Liaise with our COO to ensure general building upkeep, facilities, and equipment issues are handled in a timely way.

OHS (Occupational Health & Safety) Oversight

Act as the appointed OHS Officer for the premises. Maintain safety protocols, manage incident reporting, and ensure compliance with health and safety regulations.

Qualifications

National Senior Certificate (Matric) essential A certificate or diploma in Office Administration is highly advantageous. Technical Proficiency - Strong computer literacy with proven ability in Microsoft Word, Excel, Outlook, and general office software. Experience - Minimum of two years' experience in a reception, administrative, or front-of-house role within a professional environment.

Additional Information

Ideal Candidates are:

Hospitable & Authentic -

Warm and genuine

Emotionally Intelligent -

Able to proactively see and respond to various needs

Excellent Communication -

Clear, professional, approachable in both verbal and written interactions. *

Calm Under Pressure -

Handles stress and unexpected issues with control, calm, and confidence. They take initiative and can problem solve on the spot