Receptionist

Cape Town, Western Cape, South Africa

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Key Responsibilities:

Warmly welcome guests on arrival and ensure a seamless check-in and check-out process.
Maintain a polished and professional front desk presence at all times.
Handle guest requests and queries efficiently, courteously, and proactively.
Manage room bookings and reservations using the hotels property management system.
Maintain accurate guest records and billing information.
Coordinate with concierge, housekeeping, and other departments to ensure guest satisfaction.
Provide information about local attractions, hotel amenities, and services.
Handle guest complaints or concerns with empathy and professionalism.
Uphold the highest standards of confidentiality, discretion, and hospitality.

Required Skills and Qualifications:

Personal Attributes:

If you have a flair for hospitality, a sharp business acumen, and a heart for people wed love to meet you.
Please send your CV to Nichael Clack:

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