Job Description

We are a growing company with a very fast-paced working environment seeking to employ a highly energetic and professional individual to join our team. The suitable candidate should have a high level of organizational, and administrative skills, and be well presented and well spoken. Experience in customer service will be an advantage.



Responsibilities

• Attends to visitors by greeting, welcoming, and directing them appropriately.
• Notifies company personnel of visitor arrival timeously
• Maintains front desk, by keeping a clean workspace and waiting area
• Assists customers by answering or referring inquiries.
• Redirects calls by maintaining employee and department directories, and ensuring that the customer is directed accordingly.
• Maintains security by following procedures, monitoring logbooks, and issuing visitor badges.
• Operates telecommunication system by following manufacturerxe2x80x99s instructions for house phone and console operation.
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Assist with Customer service via our CRM Platform
• Assists with administrative tasks
• Other ad-hoc duties as assigned

Main deliverables

• Attend to guests/visitors
• Front of office Housekeeping
• Manage the switchboard and redirect calls
• Provide administrative support

Requirements

• 1 - 2 years reception/front desk experience
• Excellent Telephone Skills
• Excellent Verbal Communication
• High level of Professionalism
• Customer Focused
• Organization skills
• Administrative skills
• Ability to multitask
• Handles Pressure well
• Supply Management
• Familiarity with phone systems (switchboard)
• Previous experience with Microsoft Office software preferred
• Ability to work from 7:15am - 4:30pm