Job Description

Job Summary
**Position Summary**
We are seeking a highly organised and presentable individual to join our team as a Junior Receptionist and Facilities Coordinator. This entry-level position will primarily focus on reception duties, with additional responsibilities in facilities and logistics coordination. The ideal candidate will be eager to learn and have a professional attitude.
Essential Duties and Responsibilities
Reception Duties (Primary Function):

• Greet visitors and clients professionally and manage sign-in procedures
• Answer, screen, and redirect phone calls
• Maintain a tidy and welcoming reception area
• Manage meeting room bookings and coordinate basic front office needs
• Receive, sort, and distribute mail and deliveries
• Monitor and order front office and reception supplies
• Handle general queries and direct them to the appropriate departments
• Provide administrative support to the Operations team when needed

Logistics & Facilities Admin Support:

• Assist in overseeing basic office services (cleaning, pest control, water refills, etc.)
• Support the allocation of parking bays and access card management
• Help track office facility needs (coffee machines, fire extinguishers, etc.)
• Liaise with service providers for scheduled maintenance (e.g. pest control, cleaning)

Qualifications and Experience
The ideal candidate for this position will have previous experience in reception and/or general office administration. A basic understanding of logistics or facilities coordination is also advantageous. Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint, is required.
Knowledge, Soft Skills & Abilities Required

• Strong communication and interpersonal skills
• Well-presented and professional attitude
• Able to multitask and work in a team
• Willingness to take direction and learn new systems
• Ability to adapt to all relevant systems
• Organised and detail-oriented
• Good communication skills to inform relevant management with updates
• A willingness to work overtime as and when required
• Time management skills
• Updating relevant systems
• Creating supporting documentation and checklists

Character Traits
Integrity
Honesty, trust, and respect towards others
Passion
Passionate and inspired to make a difference in the lives of others
Accountability
Responsible and liable for the role and responsibilities
Empowerment
Sharing of knowledge to set others up for success
Communication
Open communication, feedback, and sharing
Pride in Work
Take pride in work and strive for excellence
Bitco
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