Job Description

Are you an enthusiastic and organised individual with a passion for providing excellent guest service? Kendrick Recruitment is currently seeking a dynamic Receptionist to join a luxury lodge Limpopo. If you have a professional demeanour, strong communication skills, and a commitment to maintaining the highest standards in guest service, we want to hear from you! Key Duties:

• Smooth Check-in and Check-out: Ensure the seamless and friendly check-in and check-out experiences for guests in accordance with the luxury lodge's standards.
• Guest Communication Excellence: Contact incoming guests to gather details such as dietary requirements and bed configurations, enhancing their overall luxury experience.
• Day Sheet Management: Update the daily day sheet with new guest information, ensuring meticulous preparation for the next day.
• Email Management: Respond to reception inquiries via email and direct other inquiries to the relevant Heads of Department (HODs).
• Reservation Review: Regularly review reservations, identifying and escalating any potential issues to uphold the luxury experience for guests.
• Courtesy Calls: Make courtesy calls to guests to address any additional needs or preferences, reinforcing our commitment to personalized service.
• Daily Checklists: Complete daily checklists to ensure all tasks are systematically addressed, maintaining the luxury standard.

Core Competencies:

• Communication Skills: Ability to communicate effectively with guests and colleagues, ensuring clear and accurate information exchange.
• Multitasking Abilities: Demonstrate proficiency in handling multiple tasks efficiently, especially during peak periods.
• Organization Skills: Maintain a well-organized work environment and keep track of guest preferences and requirements.

• basic monthly salary of R8,000 - R9,000
• live-in accommodation

Feel free to send in your application for the receptionist role, showcasing your enthusiasm for hospitality, strong communication, and organizational skills. Remember to include your up-to-date CV, references, and a recent head and shoulders photo when you can. Best of luck!