Job Description

Our client, a leading Sleep Laboratory and Clinical Neurophysiology practice in Bloemfontein, is seeking a professional, organised, and customer-focused Receptionist / Administrative Clerk to join their team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional service while supporting the smooth operation of the office. This role requires strong administrative skills, attention to detail, and the ability to manage multiple tasks efficiently in a dynamic healthcare environment.
Minimum requirements

• Matric
• MUST have worked in a professional environment
• Valid driver's license and own vehicle
• Fluent in Afrikaans and English
• Proficient in Microsoft Excel and Outlook
• Medical background, will be advantageous
• Ability to work independently

Skills required

• Excellent verbal and written communication
• Strong Interpersonal skills
• Strong organisational and time management skills
• Professional and courteous telephone etiquette
• Attention to detail
• Confidentiality and discretion
• Problem-solving skills

Duties and responsibilities

• Greet and welcome patients, visitors, and clients in a professional and courteous manner
• Answer, screen, and redirect incoming calls, taking accurate messages when necessary
• Manage appointment scheduling, cancellations, and follow-ups for patients
• Maintain and update patient records, ensuring accuracy and confidentiality
• Manage general administrative tasks including filing, scanning, and data entry
• Prepare and process invoices, receipts, and other financial documentation as required
• Assist with correspondence, emails, and other written communication for the office
• Support office operations by ordering supplies, managing stock, and coordinating deliveries
• Liaise with healthcare professionals, suppliers, and other stakeholders as needed
• Assist in preparing reports and maintaining accurate records for management
• Manage patient enquiries and provide information regarding services, procedures, and protocols
• Ensure the reception area is tidy, organised, and welcoming at all times
• Perform additional administrative duties as assigned by management to support smooth office operations

Remuneration
R15 000 basic
Work hours
Monday - Friday: 07h30 - 16h30
On-call - twice a weekend and every second evening (just phone calls and urgent reports sent from home)
IMPORTANT:

• Applications close 15 February 2026
• Only applications submitted via the Ditto Jobs platform will be considered
• Only candidates who are shortlisted will be contacted
• No social media messages / comments will be responded to

Skills Required