Job Description

Job Summary Roles and responsibilities xe2x80xa2 Managing security and telecommunications systems xe2x80xa2 Handling queries and complaints via phone, email, and general correspondence xe2x80xa2 Transferring calls as necessary xe2x80xa2 Recording and distributing meeting's minutes accordingly. xe2x80xa2 Taking and ensuring messages are passed to the appropriate staff member in time. xe2x80xa2 Managing meeting room availability xe2x80xa2 Receiving, sorting, distributing and dispatching daily mail xe2x80xa2 Handling transcription, printing, photocopying, and faxing. xe2x80xa2 Recording and maintaining office expenses xe2x80xa2 Handling travel arrangements xe2x80xa2 Coordinating internal and external events xe2x80xa2 Managing office inventory such as stationery, equipment, and furniture xe2x80xa2 Overseeing office services like cleaners and maintenance service providers xe2x80xa2 Assisting the HR team with recruitment, onboarding, and termination processes xe2x80xa2 Maintaining safety and hygiene standards of the reception area Requirements and skills xe2x80xa2 Excellent verbal communication xe2x80xa2 MS Office and computer literate xe2x80xa2 Good telephone communication etiquette xe2x80xa2 Organized and resourceful xe2x80xa2 Customer-focused xe2x80xa2 Active listener xe2x80xa2 Adept at prioritizing, scheduling and multitasking xe2x80xa2 Ability to handle office equipment (e.g., the telephone system, printer and the fax machine) xe2x80xa2 Fast and eager learner Qualifications / Requirements xe2x80xa2 Matric or equivalent xe2x80xa2 At least 1(-3) year's experience as a receptionist xe2x80xa2 Familiarity with multi-line telephone systems Drivers license NOT required but may be advantageous

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