Job Description

Duties and responsibilities:
Stock received securely, accurately and efficiently:

• Ensure that deliveries are received according to the correct procedures
• Process claims accurately as required
• Apply strict receiving controls to minimise loss of stock through theft and damage

An efficient, well-controlled back door:

• Ensure that deliveries are evenly spaced to facilitate smooth receiving process
• Reschedule deliveries as needed, depending on space available
• Liaise with suppliers on bookings where deliveries have been delayed to establish what is happening.
• Complete all paperwork accurately and on time

Stock returned, accurately and efficiently:

• Liaise with suppliers to ensure upliftment of returns and damages

Excellent service to customers:

• Ensure that stock is always available to customers
• Ensure that stock is always in a good condition when it is received

A complete understanding of systems, policies and standard operating procedures (SOPs):

• Familiarise self with all company systems, policies and SOPs.

A clean, safe working and shopping environment:

• Carry out all daily activities with all occupational health and food safety policies in mind
• Keep the working environment clean and tidy at all times

Control of loss through shrinkage:

• Adhere to SOPs in order to minimise shrinkage through theft, poor waste management or damage to product
• Report any suspicious behaviour to senior management and loss control officers
• Display respect for company property

A motivated, high performing team:

• Work to create a stable, reliable team
• Clarify roles and responsibilities
• Ensure that the team is trained in order to achieve the required standard.
• Arrange shifts and schedules
• Ensure that staff have been trained on all Occupational Health and Safety regulations
• Ensure that the team have been trained on the Food Safety Management System
• Manage time and attendance, taking appropriate disciplinary measures when required

Self-management:

• Respect every individual by relating to others in an accepting and respectful manner, regardless of their organizational level, personality, or background.
• Adapt and learn - demonstrate creativity and strength in the face of change, obstacles, or adversity.
• Adapt to competing demands and shifting priorities.
• Update knowledge and skills to handle new complexities, challenges, and responsibilities. Seek exposure to new ideas and perspectives.
• Promote a team-based work environment that respects, embraces, and values diversity in others.
• Identify and apply sound, fact-based criteria in setting priorities and making decisions.