Job Description

An Dynamic Real Estate Company is seeking a professional and well-presented Receptionist with Facilities Management (FM) Administrative Support experience to join their real estate office. The role is responsible for front-desk reception duties while providing administrative support to the Facilities/Property Management team to ensure smooth daily operations of managed properties.
SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION
Business

• Excellent communication and interpersonal skills on all levels
• Innovative thinking and ability to follow process
• Dynamic and enthusiastic
• Ability to work as part of a team
• The ability to interact professionally with tenants and landlord
• Competent time management skills
• Be deadline driven
• Excellent attention to detail and numerate accuracy
• The ability to do follow up on outstanding payments
• Professional attitude and capability and personal initiative
• Organisation and Planning Skills

Human Capital

• Transparent honesty
• Reliability
• Positive Attitude and highly motivated
• Lead by example.
• Assertive and effective communication.
• Sensitive to client and staff requirements and problems
• Ability to create a professional office environment
• Demonstrate strong moral values, empathy, passion, career aspirations, and positive living.

Key Responsibilities
Reception & Front Office
Manage front-desk operations and welcome clients, tenants, contractors, and visitors
Answer and direct incoming calls professionally
Manage meeting room bookings and visitor access control
Handle incoming and outgoing correspondence (email, courier, post)
Maintain reception area standards and office presentation
Facilities Management & Building Admin Support
Provide administrative support to Facilities/Property Managers
Log, track, and follow up on maintenance and service requests
Liaise with contractors, suppliers, and service providers
Assist with work orders, purchase orders, and service schedules
Maintain FM records, compliance documents, and service agreements
Capture and update property-related data on internal systems
Assist with invoice processing and cost tracking related to facilities
Support health & safety, compliance, and inspection documentation
General Office Administration
Filing, document control, and database management
Assist with reports, schedules, and basic property documentation
Order office supplies and coordinate office services
Ad-hoc administrative duties as required
Qualifications

• Grade 12 (Matric)

Experience

• Minimum of 2 - 4 years' experience in administrative environment.
• Strong Proficiency in relevant computer software packages (MS Office)
• Aptitude to learn new software programs as and when required
• Advanced proficiency in Excel (Will be advantageous)
• Excellent attention to detail and numerate accuracy

Key Competencies
Professional telephone etiquette
Attention to detail and accuracy
Time management and prioritisation
Ability to work under pressure
Strong coordination and follow-up skills
Discretion and confidentiality

Skills Required