Job Description

MSA Outsourcing Solutions is actively seeking a Real Estate Credit Controller to join one of our UK based teams. The ideal candidate should have a strong background in credit management, preferably within the property sector. Your primary focus will be on ensuring the timely collection of rents, service charges, and other payments while providing exceptional customer service to our clients in the property management sector.
Key Responsibilities:

• Monitor aged debtor accounts and pursue outstanding rent and service charge payments.
• Conduct thorough credit checks on prospective tenants and clients.
• Develop and maintain strong relationships with tenants and property owners.
• Communicate with clients regarding overdue accounts, payment terms, and disputes.
• Document and follow up on payment arrangements and agreements.
• Generate and distribute reports on outstanding debts and collection progress.
• Assist in preparing monthly reconciliations and reports for property management teams.
• Collaborate closely with the property management team to resolve any tenant-related issues impacting collection efforts.
• Implement strategies to enhance the efficiency of credit control processes.
• Stay updated with relevant regulations and industry best practices concerning credit control in real estate.

• Bachelor's degree in Finance, Accounting, or a related field
• Proven experience as a Credit Controller or in a similar position, preferably within the real estate or property management sector.
• Strong understanding of credit control practices and property management processes.
• Excellent communication and negotiation skills to handle sensitive conversations.
• Strong analytical skills, with an ability to interpret financial data and assess risk.
• Proficiency in using accounting software and Microsoft Office, particularly Excel.
• Detail-oriented with a strong focus on accuracy and timely execution.
• Ability to work independently as well as collaboratively within a team environment.
• Strong organizational skills and the ability to manage a varied workload.
• A proactive attitude with a commitment to achieving results.