Job Description

Closing Date 2025/12/24
Reference Number SAA251205-2
Job Title Rate Audit and Interline
Division Commercial
Business Unit Cargo
Job Type Permanent
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Kempton Park
Job Purpose
The Cargo revenue accounting role is responsible for rate audit and finalize of SAA and other airline freight flown on SAA flights or transferred to/from other airlines.
As part of the Revenue Accounting function the incumbent will be required to ensure effective and efficient processing of IATA Cargo interline billings receivable/payable to/from other airlines. The role will evaluate and monitor SPA's and analyses the effectiveness of interline exception reports.
Principal Accountabilities
Strategic/ Financial

• Rate audit and finalize air waybills completed in the month that its flown.
• Process revenue due to SAA
• Identify and prevent incorrect agent billings
• Resolve rate/weight discrepancies
• Load SPA and ADHOC agreements concluded for different airlines in iCargo
• Review interline exceptions after SIS billing file is loaded from IATA.
• Process IATA inward/outward SIS
• Generate monthly iCargo/SAP R3 interline inward/outward interface files
• Reconciliation of interline related accounts

Operational/ Customer

• Resolve interline disputes
• Ensure that Special Prorate Agreements are loaded on time.
• Recalculate (manually prorate) incorrect billing values and resolve over/under billings before SAP/IATA SIS cut off
• Co-ordinate with system support with regards to problems with system errors and management of USVD's
• Be able to communicate with all departments to resolve problems
• Escalate customer issues to management where solutions could not be reached

People

• Escalate customers dissatisfactions
• Manage internal and external customers
• Assist with auditors where necessary

Key environmental challenges

• Adherence to company and staff policies
• Ensuring manual measures are in place where there is a lack of systems to automate processes
• Tight deadlines coupled with high pressure challenges
• Compliance with the Airlines Policies, standards and regulatory frameworks
• Deadline driven with stringent reporting requirements
• Maintain understanding of the latest developments in terms of best practices related to customer service within and outside of the aviation industry
• Stay abreast of the Airline's products and service offerings

Qualifications & Experience

• Grade 12/Matric or equivalent with Accounting at NQF level 4
• At least 3 years' experience in Cargo Revenue Accounting is essential
• Computer literacy iCargo (MS Office with and Advanced Excel)

Knowledge and Skills

• Sound knowledge of Cargo Operations
• Good communication skills (written and verbal)
• Problem solving and organizational skills
• Information processing skills
• MS Excel, Word
• Problem Solving
• Negotiation skills
• Numerical and analytical skills
• Interpersonal skills
• Attention to detail

Attributes

• Reliable and trustworthy
• Organizational resilience and ability to manage pressure
• Commercial and financial acumen
• Results focus
• Judgment and decision making
• Team player
• Confidentiality

Additional Information
SAA is using an online recruitment tool. Applicants are required to complete an individual registration profile capturing essential personal and career selection criteria. Applicants must please note that they only need to complete the online registration once and thereafter they can update their online profiles as and when necessary.
PLEASE NOTE: The onus are on applicants to ensure all mandatory fields are completed. Incomplete online profiles will be disqualified from the application process. Online profiles are used for screening and shortlisting purposes. A CV is only for verification and record keeping purposes. Applicants need to ensure that their online profiles are completed with correct and current information. Incomplete sections can disqualify applicants from the screening and selection process.
This applies to all internal and external applicants.

Skills Required