About the job
To assist with the quality assurance service to the business to ensure that incoming raw and packaging materials comply to Danone's requirements.
KEY AREAS OF RESPONSIBILITY
To assist with the quality assurance service to the business to ensure that incoming raw and packaging materials comply to Danone's requirements.
1. Inbound
Analyses raw materials and packaging materials against company's specifications and standards in line with the incoming control/material release plan
Analyze incoming raw/packaging materials upon request
Liaise with SQAE (supplier quality engineer), production and raw/pack material suppliers to address factory non conformances
Carries out audits in the warehouse and factory (incl. milk reception) to ensure that GMP is adhered to daily.
Weekly verification of COA's for both raw and packaging materials
Participates/support in raw material supplier approval with SQAE
Ensures that non-conforming raw and packaging material detected is blocked on the system and the necessary SAP movements are executed.
Ensures that all in-bound quality checks are being done as per SOP in the following areas:
RM/PM receiving in stores
Milk reception
Verification of COA for liquid whey for all batches received and ensure micro analyses is executed for every batch
Provide statistical data for SPC and process capability for inbound materials
Support project work or R&I(innovation/renovation) .
Handover and training of packaging and artwork standards to lab team.
Maintenance of material standards for quick and easy access.
Maintain relevant equipment used to conduct analyses (ie. calibration, validation)
2. Production / Non-conformance management
Support operations and engineering with trouble shooting quality non-conformances relating to raw and packaging materials
Ensuring all relevant data record management system is updated (example SAP/Bamboo)
Conduct investigation on raw or packaging material complaints and share findings/report with SQAE.
Escalate trends or concerns picked up during % A, B, Cs / analyses relating to raw and packaging.
Participate in handling of non-conformance investigations
Deliver calculated decision making in case of non-conforming results, where required.
Raise non conformances against suppliers where defects are picked up and escalate SQAE.
Communicate non-conformances to Internal stakeholders (Industrial, R&I and Extended QFS Teams)
3. Food Safety Compliance
Support internal and external audits through driving closure of gaps.
Report on all activities and trends pertaining to the quality and food safety management system.
Give input to improvement of quality and food safety systems to improve efficiency of the system.
Responsible to ensure, allocated supporting function is always audit ready
3. Continuous improvement
Participate in quality continuous improvement programs with SQAE.
Support in quality continuous improvement projects in the factory.
5. Consumer and Customer Investigation
Support consumer/customer investigation relating to raw/packaging materials, and timeous feedback to SQAE and internal stakeholders
Ability to spot issues/ trends and flag/escalate to SQAE.
6. Innovation
Support & participate in factory trials as a quality Representative for raw/packaging.
Support product innovation / renovation during trials for analytical analyses and reporting
Providing all necessary feedback for launch KPIs during the launch period
Escalation of key issues to SQAE and Laboratory manager.
7. Safety
1. Drive and implement the departmental safety agenda, audits & action plans.
2. Identify, and report safety hazards.
3. Execute safety incident/accident investigations as required.
4. Participate in safety dialogues as per guidelines.
5. Ensure adherence of team to safety policies, procedures and process
8. General
Attend daily/operation meetings to represent the QA function when required
Stand in for colleagues (during periods of sick leave, training, etc.) as required
Participate in relevant team and factory meetings.
Assist with purchase order creation when required
About you
KEY REQUIREMENTS OF THE JOB
Qualification(s)
National Diploma in Food Technology/Biotechnology
Certified training in appropriate Good Laboratory Practices (GLP) & Good Manufacturing Practices (GMP): i.e. ISO 9001, ISO 17025 or equivalent
Knowledge of HACCP / Food Safety Management System would be an advantage
Experience and Skills
Minimum of 2 years' experience in Quality within an FMCG environment (preferably food industry).
Knowledge of SAP, MS Word and excel.
Ability to analyze data and information to recommend action
Dairy processing & technology experience would be an advantage
Strong attention to detail, observation, organizational, and leadership skills
Strong knowledge of mathematics, data analysis, and statistical methods
SAP knowledge a plus
Solid technical quality related knowledge/competence
Strong knowledge of Quality & Food safety management and laboratory management systems
Basic knowledge of local food and food safety legislation & regulations
Strong Analysis & risk management skills
Problem-solving skills
About us
Do things your way, the way you work, the way you develop, the way you progress, it's up to you.
Working here you will need to enjoy a fast pace, complexity and it can get a little challenging. But it's packed with opportunities. You'll work with some of the best-known brands in the world, Such as Nutriday, Yogisip, Inkomazi etc. We absolutely guarantee that you can just be yourself.
Be innovative and entrepreneurial and the impact you could make might just amaze you. Join our movement for a healthier world. One planet one health BY You. For more information about Danone, our divisions and culture, please explore careers.danone.com.
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