Job Description

Complement Recruitment are recruiting for a Quality Manager TQM from the automotive manufacturing sector, based in Cato Ridge, eThekwini, Durban.
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The Quality Manager - TQM (Total Quality Management) will oversee the development and implementation of our quality management strategy, ensuring products, services, and processes meet company and global standards. They lead initiatives to improve quality, focusing on customer satisfaction and continuous improvement. This role requires strong leadership, communication, and analytical skills, as well as a deep understanding of quality management principles and methodologies.
Minimum Requirements Qualifications And Skills

• Grade 12; National Diploma or Bachelor's Degree in Industrial Engineering preferred; Operations and Quality management
• Short Courses or Certifications in 5S; Six Sigma; Lean; ISO; OHS and related
• 5+ years experience in quality management, with experience in a leadership role preferred
• Valid Drivers License, own transport

Key Responsibilities:
Developing and Implementing Total Quality Management Systems
Creating and maintaining quality policies, procedures, and standards throughout our operations.

• Ensuring Compliance - Ensuring products and processes adhere to both internal and external quality standards and regulations.
• Leading Quality Improvement Initiatives - Identifying areas for improvement, developing and implementing solutions, and monitoring their effectiveness.
• Managing Quality Control - Overseeing inspections, testing, and other quality control activities to identify and address defects.
• Data Analysis and Reporting - Collecting, analysing, and interpreting quality data to identify trends, root causes, and areas for improvement.
• Training and Development - Educating employees on quality standards, procedures, and best practices.
• Collaboration and Communication - Working with various departments and stakeholders to promote a quality-focused culture and ensure alignment on quality goals.
• Performance Monitoring - Tracking and reporting on key quality metrics to assess performance and identify areas for improvement.
• Auditing - Conducting internal audits to ensure compliance with quality standards and identify areas for improvement.
• Problem Solving - Leading teams to resolve quality issues and implement corrective and preventative actions.

Essential Skills:

• Leadership and Management: Ability to lead teams, motivate employees, and drive quality initiatives.
• Communication Skills: Excellent written and verbal communication skills to effectively communicate quality standards, issues, and progress.
• Analytical Skills: Ability to analyse data, identify trends, and solve problems.
• Technical Skills: Understanding of quality management systems, standards, and methodologies (e.g., Six Sigma, Lean, ISO).
• Interpersonal Skills: Ability to build relationships, collaborate with others, and influence stakeholders.
• Problem-Solving Skills: Ability to identify and resolve quality issues efficiently and effectively.

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Please Note: Companies may expire jobs at their own discretion. Should you not meet the minimum requirements or hear from us within 3 weeks, please consider your application unsuccessful.