Job Description

To plan, arrange and manage processes, procedures and activities related with quality management, with the purpose of ensuring both the implementation of guidelines and prescribed standards are followed correctly: Responsibilities

• Develop, implement, and maintain a comprehensive Quality Management System in accordance with industry standards.
• Ensure compliance with quality policies, procedures, and regulations.
• Oversee and conduct quality inspections to verify compliance with specified standards and customer requirements.
• Collaborate with cross-functional teams to address related quality issues and implement corrective actions.
• Establish and enforce quality assurance protocols throughout the complete process.
• Conduct regular audits to identify areas for improvement and implement corrective actions.
• Maintain accurate and up-to-date records of quality inspections, test results, and non-conformance.
• Prepare comprehensive quality reports for management review.
• Conduct supplier audits to evaluate and improve supplier performance.
• Provide training and support to employees on quality standards, procedures, and best practices.
• Foster a culture of quality awareness and continuous improvement within the organization.
• Identify opportunities for process improvement and efficiency gains.
• Lead and participate in cross-functional teams to implement continuous improvement initiatives.
• Monitor and address customer feedback, ensuring timely resolution of quality-related issues.
• Work closely with the customer to understand their quality expectations and requirements.

• Qualification in quality management or related field.
• Proven experience as a Quality Manager or extensive years (5+) of service performing the above key responsibilities.
• In-depth knowledge of citrus
• Speak and write English fluently.
• Must be fully proficient in Microsoft Office