Job Description

Job Advert Summary

Feltex is seeking an experienced

Quality Manager

to provide strong leadership, supervision, and operational control of external quality activities and projects for the business unit. The successful incumbent will be responsible for ensuring effective management of quality initiatives, adherence to quality and regulatory standards, and consistent achievement of quality objectives in alignment with business goals.



This role plays a key part in

supporting operational excellence

by coordinating external quality audits, monitoring quality performance metrics, optimising quality processes, and driving continuous improvement initiatives across the unit. The Quality Manager will also support coordination of Safety, Health, and Environmental (SHE) compliance, serve as a primary point of contact between quality teams, external partners, and management, foster a culture of quality, accountability, and collaboration, and ensure that all quality and SHE practices align with organisational objectives and compliance requirements.

Minimum Requirements

Grade 12 National Diploma Quality Management or Engineering Trained Auditor ISO 9001;2015; IATF 16949:2016 & VDA 6.3:2016 Minimum of 5 years in a similar role. Knowledge of the Automotive Industry will be - highly advantageous National Diploma Safety Management or relevant experience in SHE management - advantageous

Duties & Responsibilities

Quality Strategy:

Develop the Total Quality Strategic Plan and ensure implementation for the Business Unit Support the business unit in driving down external PPM and maintaining good customer relationships

Quality Management:

Manage requirements related to Quality and other standards (IATF 16949:2016'ISO 9001:2015 & VDA 6.3:2016). Drive Q Lead quality meetings and reporting on external customer satisfaction Lead project management for each site and overall business unit Manage and improve relationships with all customers

Quality Assurance:

Support the business unit in ensuring that IATF 16949 certification is upheld Develop and approve Quality Procedures and Policies for the Business Unit

Audits:

Develops audit plans Supports and gives plants direction during external quality audits

Information Management and Direction Focussing:

Participate in business unit management reviews. Conduct business unit QMS review meetings

Advanced Product Quality Planning (APQP):

Manage the contract review process.

Continuous Improvement:

Develop an updated Continuous Improvement Plan

People Management:

Ensure an enabling climate/culture. Ensure a safe, secure and legal working environment. Manage individual, team and departmental performance to achieve organisational objectives. Compile and update Performance Contracts and Individual Development Plans and facilitate individual career path planning. Determine the training needs of the Department. Conduct Performance Reviews and manage sub-standard performance. Coach and counsel people to ensure improved performance levels Ensure discipline is maintained in department (absenteeism, lateness, overtime, misconduct, etc.) Resolve grievances and disputes

SHE:

Support management in delivering SHE objectives Assist with the implementation of new or existing SHE related legislation, rules and company standards

Special Projects:

Lead and Manage Projects team from inception of enquiry till full handover to Production team.

FINANCE:

Support all initiatives to drive down cost through better quality * Budgeting of annual quality and safety compliance items