Job Description

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• Compile and maintain policies and procedures in accordance with IATF16949 and customer requirements
• Maintain the Plant Quality Manual and Procedures from the other departments
• Manage the Corrective Action for external customer complaints
• Co-ordinate that Plant Management Review Meetings are held as required
• Co-ordinate internal/external auditors during audit
• Promote quality awareness throughout the Plant
• Co-ordinate all documentation requirements
• Ensure that all quality controlled records are identified and maintained
• Manage and conduct all internal audits
• Ensure that all Customer requirements are met
• Assist all departments with Customer specific requirements as per quality agreements and requirements
• Continuous improvement of product quality and systems by analysing performance and implementation of corrective action/s when required
• Identify and implement continuous improvement areas to maintain agreed quality level of system and parts
• Overview of the core tool review process and inputs to the quality system
• Manage Customer requests and/or complaints
• Attend to all Customer requests and/or complaints and give necessary feedback as required within designated timeframes (containment and permanent corrective actions)
• Visit Customers regularly and as requested by Customer and/or Company Quality Representative
• Use Customer specific problem-solving methods (G8D)
• Manage any quality related customer systems and processes required
• Co-ordinate all improvement actions or problem solving between the departments and facilitate the 8D process
• Manage Quality Performance Indicators
• Ensure proper recording of all data required for quality performance indicators
• Compile weekly, monthly graphs
• Analyse and implement corrective/preventative action to maintain and improve all KPI's

• National Diploma: Quality or National Diploma in Engineering. B-Tech Quality/City & Guilds
• Computer literate (Intermediate to Advanced MS-Office skills)
• Core tools Certification.
• Project Management Qualification.
• Manufacturing process knowledge coupled with mechanical and technical logic.
• Read and understand technical drawings and/or plans.
• 3+ years' experience in quality in an automotive environment
• 2+ years' experience in implementing and auditing quality system within an automotive environment.
• Assertiveness
• Problem-solving
• Time Management
• Communication
• Stop production when non- conforming product is made.
• Report any unsafe act and/or condition to HSEE Co-Ordinator.