Job Description

Job Purpose

To ensure that all food production and operational processes adhere to the highest standards of food safety, hygiene, and quality by monitoring compliance with HACCP, FSSC 22000, and other relevant standards. The Quality Controller plays a critical role in maintaining product integrity, customer satisfaction, and regulatory compliance by conducting inspections, audits, and quality checks across the catering and food service operations.

Principal Accountabilities

Continuously monitor and evaluate the processes of the business value chain to ensure adherence to organizational procedures,FSSC22000 Standards and customer specification/requirements. Provide advice to various internal stakeholders on how to address non conformances based on the relevant HACCP or ISO 2000 (FOOD SAFETY) standards. Monitor the implementation of corrective actions according to non-conformances raised to ensure adherence to HACCP (FSSC 22000) protocols. Train various internal/external stakeholders/service providers on HACCP/Hygiene processes and standards to ensure employees comply with the relevant standards. Complete quality record sheets report according to departmental procedures, standard and legislative requirements. Ensure that all records related to the quality (and food safety) management process are maintained according to the requirements of the various quality systems. Assist with quality audits when required to assess overall adherence to organizational and quality (food safety) systems standards. Accompany and monitor external service providers to ensure adherence to quality standards or service level agreements. Monitor the working environment to identify possible risks that could impact on quality standards and recommend appropriate actions. Sampling for micro-analysis process to determine the effectiveness of quality systems. Maintenance of ISO 14001, ISO 45001 (remove), and FSSC 22000 certification and surveillance. Ensure legal compliance with the Occupational Health & Safety Act, Environmental regulations, and Food Safety laws. Adhere to all aspects of Security, SHEQ, HACCP (FSSC 22000) and operational policies and procedures. Manage document control, risk registers, legal registers, and policy compliance. Assist in all internal and external SHEQ audit programs. Ensure audit findings are tracked, analyzed, and resolved. Promote continuous improvement through data analysis and stakeholder engagement. Ensure provision of accurate and credible data and management information for efficient and agile decision-making. Ensure that appropriate systems are implemented to conduct high level executive reporting,

Qualifications & Experience

Diploma or degree in Food Science, Food Technology, or related fields 2 years of food industry experience in quality assurance controller preferably in Airline catering or FMCG environment. HACCP certification or HACCP/ISO / FSSC 22000 auditor's certification. SAP system experience is advantageous Food Safety Management experience Computer literate: MS Office (Word, Excel, PowerPoint, Outlook).

Knowledge and Skills

Food Safety Standards + HACCP (Hazard Analysis and Critical Control Points) + FSSC 22000 (Food Safety System Certification)
+ ISO 14001:2015 (Environmental Management Systems)
Risk identification and non-conformance analysis Knowledge of food safety laws and regulations Client-specific quality requirements Conducting audits and inspections Using testing equipment and data analysis tools Analytical Thinking Coaching and training new staff on food safety practices

Attributes

Excellent communication skills (Verbal and Written) Strong problem-solving skills Strong organizational and planning abilities The ability to constantly perform well in a high-pressure and fast-paced environment. Precision in inspection and documentation Honest and ethical in reporting quality issues. Takes ownership of inspection outcomes and follows through on corrective actions and reporting. Pay attention to Detail

Additional Information

Air Chefs SOC Ltd is a premium food solutions company with over 40 years of experience. A wholly owned subsidiary of South African Airways, we are uniquely positioned to deliver exceptional food and hospitality services across air, corporate, and event sectors. With three strategically located operational units in Johannesburg, Cape Town, and Durban, we have the capacity to produce over 50000 meals daily, serving domestic and international airlines, airport lounges, events, and corporate canteens.