Job Description

Who are we?

Sanlam Life Ltd is one of the top financial services providers in the South African market.
We're all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.
Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique - and want to inspire you to realise this worth.


This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.

What will you do?

Undertake to fully understand the content and impact of all the relevant Compliance related legislation and requirements for the Financial Services Industry Demonstrate high levels of technical and product knowledge (including investment) so as to be in a position to assess correct advice and product/need matching for clients Undertake to train and coach Financial Advisers and management on areas of compliance and related legislation that require focus or attention as and when necessary Liaise on an ongoing basis with Group Compliance as well as policy, process changes or initiatives/actions that need to be implemented within the unit/region. Ensure that all compliance practices and procedures within unit is strictly observed in terms of disclosures, advice given, records kept, and ethics/behaviour undertaken when dealing with clients and undertaking sales. Undertake to sign-off required documentation from a compliance perspective within the unit. Undertake ongoing pro-active monitoring of practices and cases submitted by Financial Advisers. Track, interpret and communicate trends or gaps in terms of risks within the unit (SFA) Liaise and co-ordinate with Head Office Compliance Department who undertake similar random sampling for assessment to lift problem areas and highlight trends. Keep records of all risk and problem areas for both individuals and the unit in general. Report these back to management regularly for awareness and action. Undertake to write and submit the required Risk Reports required for the unit (SFA) Take overall accountability for the Compliance Complaint register and resolution process. Ensure all complaints are logged, investigated properly and resolved according to due process. Undertake to do the necessary reporting and record keeping thereof. Working closely with line management and the FAs, ensure that all advice facing intermediaries and management are fit and proper FAIS accredited and keep the requirements and credits up to date at all times. Coordinate FAIS training with Compliance officer. As required from time to time, work closely with Forensics and Finance to investigate any suspect business submission, practices or risk areas flagged Build relationships and networks within the Financial Services Compliance arena (ASISA etc.) to keep updated and influential on matters pertaining to the role.

What will make you successful in this role?

Qualification and Experience:

Valid driver's license with own reliable motor vehicle. Matric or equivalent qualification Investment and Risk Product Accreditation Commercial or business related diploma/degree CFP/RFP3 RE exam Financial services, distribution/sales experience Marketing Manager or BDM Strong administration, systems, process orientation/background

Knowledge and Skills:

Knowledge of MS: Office (Word, PowerPoint, EXCEL) Compliance Tools (i.e.: ALPHA, RITA) S.Net and Suite.

Business Management:

Compliance related regulations and legislation (FAIS, FICA, Money Laundering etc.) Compliance Complaints process Audit/Forensic practices and process Risk management policies, practices and processes (including Reporting) Sanlam Products (including Investments) Sales Advice process and compliance governance related to this Policy Replacement Rules Record of Advice

Personal Qualities:

Cultivates innovation Client centricity
Results driven Collaboration Flexibility and adaptability Business Insight Decision quality Persuades Optimizes work processes

Turnaround times

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.The closing date for applications is

31 August 2025.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.

Our aim is to help you build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Sanlam Life and Savings, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office - the group provides many opportunities for growth and development.

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.