Job Description

Purpose of the Role:

The Quality & Reliability Engineer (QRE) ensures delivers stable, secure, and high quality software at pace. As a bridge between development, QA, and operations, the QRE owns our CI/CD pipelines, enforces quality gates, monitors reliability, and safeguards the platform against regressions, downtime, and technical debt.

Key Responsibilities 1.

CI/CD & Deployment

? Maintain and improve continuous integration and delivery pipelines (GitHub Actions / Heroku).

? Automate test, linting, type-checking, and coverage enforcement gates.

? Deploy approved changes to staging and production environments.

? Own rollback procedures and ensure safe release practices (e.g. feature flags, canary rollouts).

2. Observability & Incident Response

? Monitor production health (Sentry, logs, performance dashboards).

? Track SLIs/SLOs (e.g., error rates, MTTR, CFR) and report reliability metrics monthly.

? Prepare runbooks for common incidents; support the incident commander rotation.

3. Test Infrastructure & Quality Gates

? Maintain and evolve automated test suites (unit, integration, acceptance).

? Own flaky test backlog and test fixture/data generation tooling.

? Collaborate with developers to ensure code is testable, isolated, and regression-safe.

4. Security & Platform Hardening

? Integrate security scans, dependency checks (e.g., Dependabot), and audit trail features into CI/CD.

? Partner with the Security Champion to ensure releases meet internal standards and SOC 2 requirements.

? Contribute to infrastructure security posture (e.g., IAM scoping, key management, release audit logs).

5. Developer Experience & Release Tooling

? Improve developer productivity through tooling, sandbox environments, and local parity.

? Reduce cycle time from PR to production by identifying bottlenecks in the build or test stages.

Requirements:

? Strong experience with CI/CD tooling (e.g., GitHub Actions, CircleCI, GitLab CI).

? Familiarity with cloud platform pipelines (e.g., Heroku Pipelines).

? Proficient in Python and shell scripting (bonus: Django familiarity).

? Experience maintaining test automation frameworks.

? Comfort with observability tools (e.g., Sentry, etc).

? Track record of delivering reliable, secure systems in a SaaS or FinTech environment.

Knowledge/Experience in the following areas will be beneficial, but not required:

? Experience with feature flag systems (e.g., Unleash, LaunchDarkly).

? Understanding of SOC 2 / ISO 27001 controls in CI/CD.

? Exposure to data privacy and multi-tenant architectures.

? Experience running post-mortems and tracking incident action items.

Metrics you will own:

? CI duration and reliability.

? Change failure rate (CFR) and mean time to recovery (MTTR).

? Defect escape rate and flaky test volume.

? Sentry alert volume and resolution latency.

? Release cadence and deployment success rate.

Traits we value:

? Relentlessly pragmatic: You optimise for stability over perfection.

? Systems thinker: You see failure modes before they happen.

? Quality advocate: You know tests are not overhead, they're leverage.

? Security conscious: You think in terms of blast radius and defence-in-depth.

? Quietly powerful: You make every engineer faster without becoming a bottleneck.

What we offer:

? Competitive compensation

? Opportunity to shape the CI/CD and reliability posture of a growing SaaS platform.

? Autonomy, fast decision-making, and zero politics.

? Work that matters - powering financial equity for thousands of employees globally.

Job Type: Full-time

Work Location: In person