Job Description

Job Summary Position: Quality Control Supervisor/Metrologist
Location: Isando, Gauteng
Industry: Packaging
Direct Report: Quality Control Supervisor
Qualifications & Experience

• Education: Matric + NQF Level 4 in Supervisory Management + Certificate in Quality Control
• 8 years in a manufacturing environment, with 3+ years in a supervisory quality-related role

Roles and Responsibilities:
Quality Control & Inspection

• Implement and maintain robust quality control procedures
• Lead audits and inspections of production processes and final products
• Analyze data, identify trends, and execute corrective actions
• Oversee visual inspections, measurement verification, and product testing
• Maintain quality documentation including test results, reports, and corrective measures

People Management

• Lead and supervise QC teams, ensuring optimal performance and teamwork
• Manage rosters, performance reviews, and training
• Enforce discipline, support development, and build a culture of excellence
• Mentor team in effective measuring and sustainable metrology processes

Customer Service & Collaboration

• Address customer queries and resolve quality complaints
• Work closely with sales and internal stakeholders to meet customer expectations

Reporting & Administration

• Conduct and lead daily shift handovers
• Perform daily audits on quality, cleanliness, and operations

Safety & Compliance

• Ensure full compliance with Health & Safety, GMP, and FSSC standards
• Promote housekeeping and safe working practices
• Identify hazards and take prompt corrective action

Continuous Improvement & Development

• Stay informed on industry trends and regulatory updates
• Identify improvement opportunities and lead implementation efforts
• Take responsibility for personal and team growth

Competencies & Skills

• Strong technical knowledge of production processes and materials
• Deep understanding of quality systems and regulatory standards
• Excellent people management and coaching skills
• Analytical and problem-solving mindset
• Attention to detail, with excellent written and verbal communication skills
• Conflict management and diversity leadership

How to Apply:

• Follow the link to our job seeker's page:
• Click "Apply" to submit your CV

Greys Recruitment
Recruiter