Job Description

General description of the Job:

The Provider Networks Executive's role is to work closely with the MSO Executive to develop and implement the company's Provider Network strategy, while leading a team of Network Managers to execute on key strategic business priorities. A critical aspect of the role is to build and maintain a high-performing team by focusing on in-field coaching and continuous upskilling, ensuring best-in-class network account management and long-term sustainability of the function.

Overview of Job Requirements:

Education & Experience

Education

Matric Tertiary business qualification advantageous

Experience

Minimum 8 years' working experience of which at least two years should be in people management Experience in an account management or sales position Knowledge of the Healthcare industry and Provider environments Willingness to travel across Africa Experience of in-field coaching in an account management or sales environment advantageous 2 years' healthcare provider contracting, provider relations and servicing advantageous

Knowledge, skills and attitude:

Strong Leadership and people management skills Proven experience meeting Customer expectations and delivering Customer satisfaction results Excellent verbal and written communication skills Persuading and influencing skills: ability to negotiate and debate Planning and organizing Coping with pressures and setbacks Embracing and adopting technology driven solutions Adaptability and responding to change Problem Solving and Planning Formulating strategies and concepts Relating and networking Ability to work independently Presenting and communicating information French or Portuguese language proficiency advantageous

Duties and Responsibilities included but not limited for all MSO Companies and subsidiaries:

Maintaining expert knowledge of the Health Provider market across Africa Execute the network strategy by developing strategies to ensure business targets are met Provider accreditation/credentialing Optimisation of tariff management Driving claims automation strategies with Providers Drive positive provider sentiment toward MSO Escalation management and ongoing ownership of key strategic customer relationships Creating an inspiring and high performing team, including but not limited to: Performing all direct line management responsibilities Setting clear goals Succession planning, mentoring and empowering staff Coaching and training where needed Monitoring, analysing performance and reporting on metrics Building and managing relationships with key senior internal stakeholders Risk Management Supporting fraud, waste and abuse management strategies within the network Observe, recognise and address potential threats within the network Overseeing day-to-day activity Close collaboration with other departments (e.g. claims, clinical, operational finance) to ensure full-service delivery to clients Maintenance of discipline and compliance to internal procedural processes as well as company policies Creation and review of necessary internal procedures, processes and protocols
Job Types: Full-time, Permanent

Work Location: In person

Application Deadline: 2025/07/04