Job Description

Job Summary To qualify for this position, you need:

• Matric.
• NQF 4 in Real Estate.
• Minimum 2 years' experience in property portfolio/rentals management.
• Experience with rentals environment.
• Familiarity with PayProp System.
• Strong admin & detail-orientation.
• Excellent communication and telephone etiquette.

Duties and responsibilities include, but not limited to:

• Manage a portfolio of 350+ rental properties.
• Attend to day-to-day queries from investors, tenants and internal staff.
• Send vacating checklists to all tenants who give notice on allocated portfolio.
• Attend AGM's on allocated portfolio.
• Receive rental application and open files, prepare documentation and load onto the CRM.
• Create set-up invoicing for a new tenant on PayProp/ WeConnectU and ensure all recuring invoices and payments are loaded for the bookkeepers to take over.
• Determine what accounts are being paid for the investors, have those accounts redirected to IGrow to ensure the amounts are being paid by the bookkeeper.
• Monthly reporting on portfolio to investors.
• Send monthly statements to investors and tenants.
• Communicate with internal teams to obtain information with regards to maintenance, finances, etc and report to the investor and tenant.
• Follow up on arrears and drive eviction processes.
• Manage all lease renewals and expiry for the portfolio.
• Issue warnings to tenants from the managing agents.
• Resolve utility issues with service providers
• Track property vacancies and vacancy trends for the allocated portfolio.
• Manage the FICA and POPIA compliance on the portfolio.
• Handle complex disputes with investors and tenants.

I Grow Wealth Investments
Recruiter

Skills Required