Property Manager

East London, Eastern Cape, South Africa

Job Description


  • To achieve the highest possible yield from the property portfolio by maintaining high occupancies, market related rentals and minimizing expenses
Minimum Requirement:
  • Grade 12/ Matric
  • Relevant degree or diploma advantageous
  • 10 + years' experience in the property environment
  • 5 + years' experience in a property management role
  • Computer literate
  • Leasing
  • Network of Retail and Commercial tenants, on a National and Regional scale
  • Prepared to travel throughout the Eastern Cape and sleep out
Responsibilities:
  • Maintain high occupancy levels for all properties
  • Provide excellent customer service at all times
  • Attract tenants by advertising vacancies, working with agents, and obtaining referrals
  • Provide new tenants with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, etc.
  • Conclude lease agreements with new tenants and ensure lease renewals are completed timeously
  • Keep all lease agreements up to date and manage all tenants in terms of their lease agreements
  • Meet with tenants on a regular basis and maintain good relationships and open lines of communication. Follow up timeously with all queries and concerns
  • Resolve tenants' complaints' timeously and enforce rules of occupancy
  • Ensure all properties are maintained to acceptable standards by contracting for maintenance services (where applicable) and landscaping services, planning renovations, and supervising all repairs and work done
  • Secure properties by contracting with security services, installing, and maintaining security devices, establishing, and enforcing precautionary policies and procedures and responding to emergencies
  • Oversee new developments ensuring contractors and professional teams perform in terms of their scope of work, report on any concerns and be involved in remedial action
  • Coordinate internal resources and third parties/vendors for the flawless execution of
projects * Ensure that all projects are delivered on-time, within scope and within budget
  • Ensure resource availability and allocation
  • Develop a detailed project plan to monitor and track progress
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to executives as needed
  • Perform risk management to minimize project risks
  • Review monthly management accounts and report on variances to budget
  • Propose rental rates by surveying local market and calculating overhead costs and profit goals
  • Ensure full and proper screening of an applicant's credit, criminal and rental history, and ability to pay
  • Accomplish all financial objectives by collecting security deposits and rentals timeously, authorizing payments, preparing annual budgets, scheduling expenditures, analyzing variances, initiating corrective actions, and keeping expenses to a minimal and within budget
  • Prepare reports by collecting, analyzing, and summarizing data and trends, plus reporting on occupancy levels, etc. and submit monthly reports in the format required
  • Keep abreast with the property industry by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations
  • Observe and monitor staffs' performance to ensure that company rules and procedures are being followed and that they display excellent customer service skills
  • Identify training needs and implement relevant training initiatives to address those needs to ensure continuous improvement of staff
  • Interview and hire applicants when vacancies arise
  • Ensure adherence to company's disciplinary code and procedures and facilitate disciplinary hearings, issue warnings and counsel where applicable
  • Carry out any other ad hoc duties as and when required by management
Key Skills and Competencies:
  • Excellent communication and negotiating skills
  • Excellent customer service and closing skills
  • Accuracy, planning skills and excellent time management
  • Ability to work under pressure, Self-reliant and Accountable for all work performed

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Job Detail

  • Job Id
    JD1301967
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    East London, Eastern Cape, South Africa
  • Education
    Not mentioned