Job Description

Job SummaryPurpose of the Job:
Perform full administrative functions in lease preparation and conclusion, as well as effectively manage arrears and tenant queries.Key Responsibilities:Tenant Administration:

• Load and update tenant information on the in-house PIMS system.
• Manage tenant statements, including receipt allocations, interest generation, meter reading generation, manual billings/adjustments/recoveries, lease billings, debit runs, finalized statements, debit orders, reconciliations, and resolution of queries.
• Handle tenant turnover and finalize vacated tenant accounts and deposit refunds.

Lease Administration:

• Obtain credit checks and FICA where necessary.
• Raise lease input summaries (LIS) and leases on the in-house PIMS system.
• Update the lease register and handle all leasing matters with the leasing department.
• Manage annual municipal and rates increases.

Arrear Administration:

• Follow up on outstanding payments and update the arrears report.
• Utilize company credit control service provider facilities (TPN) and prepare handovers to the legal credit controller where applicable.

Property Administration:

• Maintain property and unit data on the in-house PIMS system.
• Notify utility companies of tenant changes/updates and manage accruals monthly.
• Maintain parking schedules and access discs.
• Process municipal and other invoices and perform account reconciliations.
• Consolidate monthly management reports.

Skills and Competencies:

• Strong communication skills.
• Innovative thinking and ability to follow processes.
• Dynamic and enthusiastic.
• Professional interaction with tenants.
• Competent time management skills.
• Professional attitude, capability, and personal initiative.
• Deadline-driven with excellent attention to detail and numerate accuracy.
• Experience in body corporate and sectional title administration is advantageous.

Qualifications and Experience:Qualifications:

• Grade 12 (Matric).
• Relevant diploma.
• Strong proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA).

Experience:

• Minimum of 5 years' experience in a property administrator role and financial accounting.
• Customer service experience.
• Background in property leasing.

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