to manage the unit through setting and maintaining service delivery standards. It is his/her responsibility to lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements. The project manager might be responsible for more than one unit.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients
reduced costs, risk and complexities
together with
increased quality, efficiency and productivity
. We specialise in
Catering
,
Facilities Management
,
Cleaning and Hygiene
,
Pest Control
,
Protection
,
Energy
,
Procurement
,
Workspace Design
,
Engineering, Remote Camps
, and more.
Developing our people
- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.
DOWNLOAD OUR ONE-PAGER
to find out more about who we are in a nutshell.
Duties & Responsibilities
To provide effective leadership to catering managers and their team of catering staff
To ensure the company image is projected through excellent client relationships, quality of service, product and productivity
Develop medium and long-term strategies to grow the business in conjunction with the operations manager as well as the district manager
Comply with the divisions budgetary requirements within the financial guidelines
Understand and maintain all financial aspects of the business - budgeting, forecasting
Understand and implement company standards, policies and procedures in line with legislation
To work and operate in a stressful environment and perform well under pressure
Ensure quality control is in accordance with the company standards
Oversee cash management (control of debtors, stock checks and cash checks etc)
Effect profit growth in all areas of responsibility
Meeting agreed deadlines with regards to submission of forecasts, profit and loss's etc
Human resources management (including I.R., training and development) and performance management
Operational standards - Maintain and improve on operational standards as agreed
Meeting all quality / star grading standards within the areas of responsibility, as per Tsebo Grading checklist and KRAs within the Performance Management Scheme
Ensure smooth running of Biometrics system
May be required to assist with any other duties that may be outside scope of responsibility
Strong banqueting/function background & handling of VIP guests
Understand back of house and kitchen brigade
Skills and Competencies
Sound business acumen
Excellent client relations
Experience in upmarket functions and events management
Experience in high quality mass production
Previous experience in the food service industry essential
Operational Standards: Performance management, financial analysis, computer proficiency & human resources
Mymarket and Menutec proficiency
Entrepreneurial skills: Strategic management, Outcome focus & productivity
Interpersonal Skills: Client/customer interface, managing group process, communication skills (verbal and written) & organizational skills
Strong presentation skills
Flexibility with respect to working hours
Ability to build and maintain a motivated team in a dynamic environment
Innovative approach to streamlining systems
Good Understanding of HACCP/Health and safety as they will form part of the BP HS&E forum
Food Background
Qualifications
Minimum of 5 years' experience in a similar environment
2-3 years project management experience
Minimum matric
Relevant tertiary qualifications and/or equivalent knowledge of legislation relevant to the industry
Business Management principles, including proven financial skills
* Drivers Licence and Own vehicle
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