Job Description

Who We Are
For over 25 years, we've helped organizations deliver critical communications with accuracy, security, and speed through innovative technology, omnichannel communication, and a commitment to excellence. Serving more than 1,500 customers across diverse industries, we create communication solutions that keep businesses moving forward.
What truly sets us apart is our people. We're building a culture where you can grow, contribute, and make a real impact. Here, you're empowered to bring new ideas, solve meaningful challenges, and help shape the future of how organizations communicate with their customers.
If you're looking to take your career to the next level and be part of a team driving tech-enabled solutions, we'd love to meet you.
Doxim's Next Project Manager (Johannesburg)
We have an opportunity for the right candidate to join our Professional Services team as a key contributor. We are seeking a Project Manager who will lead both large- and small-scale professional service project implementations for a diverse range of clients within the financial services industry. In this role, you will manage the full lifecycle of project engagements, including scoping, initiation, tracking, reporting, closing, and billing. The position is based in Johannesburg, South Africa, and the successful candidate will report directly to the PMO located in the United States. While working hours are flexible, the role requires availability that aligns with clients operating in the North American time zone.
Tasks and Responsibilities
The project management of customer technical engagements from pre-sales to project close
Creating related Statements of Work that encompass all requirements, deliverables, schedules and pricing.
Developing meeting agendas, holding regular client meetings, drafting and distributing meeting minutes
Producing internal documentation such as project templates, training agendas
Tracking the progress of an implementation to meet deliverables, maintain budget and the go-live date. This includes managing customer expectations around project timelines and delivery deadlines
Maintaining detailed schedules, performance statistics and metrics to monitor the progress of projects on various aspects like scope, quality, productivity and time-line
Tracking project plan deviations leading to the need for change requests. Creating change requests and getting sign off by customer
Ensuring project team faithfully and accurately records all hours in time tracking and project management tool (FinancialForce PSA)
Managing internal, external and sometimes geographically dispersed resources to meet development, configuration and delivery commitments and deadlines
Building and maintaining detailed project management plans to include resource, schedule, cost, and quality components
Drafting detailed project governance and communication plans that address key stakeholders' requirements
Monitoring compliance with project task assignments and milestones
Managing all aspects of a project to ensure that informed decision making is supported. Frequent contact with business, technology, stakeholders and other possibly geographically dispersed team members
Provide overall leadership to the project team and create an environment where team members are motivated to perform
Experience and Qualifications
Bachelor's degree in computer science, information technology, project management, business or other related discipline, or an equivalent combination of education and experience.
Experience working in a financial services environment
Experience working in a software environment
Experience in document processing, document imaging, electronic content storage
5+ years Project Management experience, ideally in a financial services environment
Experience managing application development project teams in both traditional and agile project management methodologies
Strong negotiation skills
Proven ability to manage internal, external and geographically dispersed resources to meet development commitments and deadlines
Exceptional verbal and written communication skills
Highly motivated, self-directed individual
Proficient PC skills using project management software, including Microsoft Office Suite (Word, Excel, PowerPoint), Salesforce / FinancialForce PSA, Jira an asset
PMP (or currently pursuing), or equivalent certification
Excellent organization skills and attention to detail
Strong organizational and presentation skills
Ability to create and manage complex project plans in an efficient and timely manner
Ability to self-motivate, working remotely or in office environment
The Doxim Advantage
Benefits That Fit: As of Day 1 of employment, our flexible benefit options have you covered from healthcare to employer-matched retirement savings and everything in between.
Growth That Excites: We are passionate about nurturing talent from within so this won't be just a job - it will be a journey.
Time Off That Recharges: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.
Refer & Reap the Rewards: Love working at Doxim? When you refer talented people to join us, you'll earn a bonus through our Employee Referral Program. Great people know great people!
Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.
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