Job Description

Location

: Remote

Employment Type

: Part-Time (with potential to grow into Full-Time)

Experience Required

: Minimum 3 years in sales support, account management, or client services

About the Role

:

Radar Hire is seeking a proactive and detail-driven

Project Manager

to support a marketing and analytics firm that specializes in helping private medical practices grow. The company has worked with a wide range of medical specialties to generate measurable marketing results since 2011. This role offers the unique opportunity to work closely with the company's Managing Director and CEO--acting as a critical liaison between leadership and the production team.

You'll support sales operations, client relationship management, reporting, and project coordination across marketing campaigns. This is a high-impact role for someone who thrives in fast-paced environments, loves working with data, and enjoys being part of a tight-knit, mission-driven team.

Key Responsibilities

Client Success & Relationship Management

Lead client onboarding experiences, ensuring smooth transitions from sales to implementation Attend strategy meetings to capture client objectives and translate them into actionable plans Proactively manage client requests, creating clear task assignments and communicating completion status Take ownership of client retention metrics and contribute to account growth Handle day-to-day client communications while escalating strategic decisions appropriately

Data Analysis & Reporting

Gather data from HubSpot, Google Analytics, Microsoft Clarity, and Meta Ads Platform Build and maintain client-facing reports that tell clear stories with complex data Ensure dashboards remain accurate and reflect real-time campaign performance Transform raw data into actionable insights that clients can understand and act upon Proactively prepare data summaries to eliminate last-minute "go find this" requests Navigate advanced Excel/Google Sheets functions to extract meaningful patterns and trends

Project Coordination (Wrike)

Create and manage Wrike tickets based on client requests and sales communications Customize Wrike blueprints for new project launches Participate in daily 8:30 AM production coordination calls Deliver weekly production status updates to stakeholders and clients Monitor project timelines and proactively communicate potential delays or issues Maintain organized project documentation to reduce unnecessary team questions

Sales Support & Meeting Prep

Prepare comprehensive pre-call materials for new business and client meetings Review previous call notes and organize relevant background information Create meeting checklists to ensure all necessary data and materials are ready Manage post-call action items and track completion through to resolution Support contract processes through DocuSign and maintain accurate records Schedule and confirm client meetings across multiple stakeholders

Required Skills & Qualifications

3+ years

in sales support, account management, or client services roles

HubSpot CRM expertise

: Deal creation, custom properties, pipeline management, and reporting

Advanced Excel/Google Sheets

: Pivot tables, VLOOKUP, complex formulas, and data visualization

Project Management

: Proven experience with Wrike, or any other project management tool

Marketing Analytics

: Working knowledge of Google Analytics, Microsoft Clarity, and Meta Ads Manager

Data storytelling

: Ability to simplify complex metrics into clear client communications

Client retention experience

: Track record of maintaining accounts and identifying growth opportunities

Excellent communication

: Strong written and verbal English skills with professional presence

Technical Requirements

Proficient in HubSpot CRM, Google Analytics, Microsoft Clarity, Meta Ads Platform Experience with Wrike project management system Comfortable with DocuSign and digital contract workflows Ability to learn new platforms quickly and become the team expert

Personal Attributes

Proactive problem-solver

: You anticipate needs before they become urgent requests

Detail-obsessed

: Nothing slips through the cracks on your watch

Client-focused

: You genuinely care about delivering exceptional experiences

Comfortable with ambiguity

: You can create structure where none exists

Team player

: You communicate clearly and support colleagues across departments

Self-directed

: You manage your time effectively with minimal supervision

Working Hours

Part-Time to start

, with the potential to transition to

Full-Time

Preferably aligned with U.S. business hours Must be available for daily 8:30 AM production calls (U.S. Eastern Time)
Job Type: Full-time

Pay: R16234,00 - R32636,00 per month

Work Location: Remote