End to end project Management of all Fixed Services projects
Stakeholder management and SLA/KPI management
Manage stakeholders
Manage Project meetings
Develop Dashboards per project
Manage and monitor performance across workstreams
Ensure delivery, transparency and proactive communication
Key Accountabilities
Project management of all Fixed Services projects (including cross functional strategic programmes implementation)
Establish Project governance, project prioritisation & implementation of best practice
Create and maintain a roadmap
Review processes and practices to ensure efficient delivery
Analyse the projects requirements and liaise with various business leads and business units and define the scope, initiatives and deliverables for each workstream.
Priority and Milestones execution
Liaise with different stakeholders and service providers at all levels
Track progress against goals and prepare status reports / presentations on progress reviews
Proactively support stakeholders, and the Business Leads in identifying and prioritizing improvement opportunities
Manage expectations (of team and stakeholder/customers alike) and to ensure commitments are delivered upon
Manage and lead workstream as required and coordinate and delegate cross-project initiatives.
Handle multiple projects simultaneously and adjust and adapt as priorities change
Establish a clear communication plan for project streams
Reuse project learning and knowledge
* Relationship and stakeholder Management
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