Job Description

The Counselling Hub: Project Manager

Location:

Woodstock, Cape Town (on-site)

Contract:

11-Month fixed term

Start date:

01 February 2026

Salary:

In line with professional registration and experience

About the Role

The Counselling Hub is a high-volume mental-health service committed to expanding access to affordable, quality counselling in South Africa. We are seeking an

HPCSA- or SACSSP-registered mental health professional

to take on a hybrid clinical-operational leadership role, overseeing service delivery across the Hub's three impact areas:

Counselling, Training & Development, and Advocacy

.

This is an on-site, hands-on position suited to a mental health professional who is passionate about mental health, service innovation and supporting the growth of early-career practitioners. The Project Manager provides clinical guidance, contributes to the supervision structure, and maintains systems that enable reliable, ethical and high-quality service delivery. The role combines programme coordination, clinical support, staff and volunteer engagement, training activities and collaborative problem-solving within a busy, community-facing and telehealth service.

Key Responsibilities

Lead counselling services across both the onsite Hub and the national telehealth programme

, ensuring safe, ethical and high-quality service delivery.

Provide clinical support and supervision to lay counsellors and HPCSA professionals in training

, strengthening the Hub's supervision ecosystem.

Develop and lead the Hub's training and development function

, coordinating in-service training and practitioner development pathways for lay counsellors, Registered Counsellors in training and other mental-health interns.

Manage the delivery of psychoeducational and mental-health training workshops

for communities, organisations and partners -- including subsidised and fee-based offerings that support sector capacity-building and income generation.

Support the Hub's research and advocacy work

, contributing to ongoing studies, collaborating with research partners, and translating service insights into outputs that strengthen mental-health awareness and system change.

Build and maintain partnerships across the community and sector

, and act as a public representative for The Counselling Hub in media, advocacy and stakeholder engagements.

Oversee project-level communications and social media content

, ensuring alignment with the Foundation's brand and messaging guidelines.

Manage day-to-day programme and site operations

, leading the onsite coordination and administrative team to maintain a smooth, client-centred service environment.

Oversee monitoring, evaluation and learning (MEL) across all impact areas

, ensuring reliable data systems, accurate analysis and high-quality reporting, including donor and funder reporting requirements.

Minimum Requirements

Professional registration with

HPCSA or SACSSP

. Counselling Psychologist (HPCSA) preferred.

1-3 years post-qualification experience

in counselling or community mental health. Strong interpersonal and communication skills, with the ability to support developing practitioners. Comfort working in a fast-paced, community-facing environment. Competence with digital and administrative tools relevant to service delivery and reporting. Demonstrated interest in community mental health, training and service development.

Key Competencies

Clinical judgement and ethical practice:

Ability to provide sound clinical guidance and uphold high ethical standards across counselling and training environments.

Programme and operational management:

Capacity to coordinate workflows, lead a small team and ensure reliable delivery of onsite and telehealth services.

Training, facilitation and practitioner development:

Skill in supporting early-career practitioners and delivering effective in-service training and psychoeducational workshops.

Data literacy and reporting:

Confidence working with MEL systems and outcome measures, and producing clear, accurate programme and donor reports.

Partnership building and communication:

Strong relational and communication skills for engaging partners, managing project-level communications and representing the Hub externally.

How to Apply

Submit a CV and a short cover letter (maximum one page) outlining your motivation, suitability and salary expectation by

19 December 2025

.

Shortlisted candidates will be invited to a

two-stage interview process in January 2026

, comprising:

An initial virtual interview; and An in-person (compulsory) interview in Cape Town for final shortlisted candidates.
Job Type: Full-time

Application Question(s):

Do you have an active registration as a HPCSA Registered Counsellor OR a HPCSA Registered Psychologist OR a SACSSP registered Social Worker? Confirm that you are aware the vacancy is in Cape Town and that you are willing to attend an in-person interview at your own cost, should you be shortlisted.
Work Location: In person

Application Deadline: 2025/12/19
Expected Start Date: 2026/02/01