Job Description

About the Project Coordinator position
As the Project Coordinator for Group Rollouts, you will be the lead on projects.
You will co-ordinate with multiple teams to ensure the timely success of the project. You will track milestone and provide timeous feedback to management on any impediments.
Project Coordinator responsibilities are:

• Planning of Project activities to maximize available capacity.
• Manage new store implementations projects on a day-to-day basis
• Identify and manage project risks
• Compile project plan in conjunction with stakeholders.
• Execute the plan, monitoring progress and taking the necessary corrective actions
• Manage the expectations of the business and the client
• Manage external 3rd party suppliers
• Help define and actively manage the critical success factors for the project.
• Capable of handling multiple store rollouts simultaneously without compromising quality or timelines
• Skilled in resource planning, milestone tracking, and go-live coordination

• Financial Management

• Report on over runs
• Report on invoice vs quoted (comparison)
• Report on project cost

• Quality Management

• Ensuring all project management documentation meets the required standards.
• Ensuring all project tasks are logged and groomed within project timelines
• Ensuring the Scope is well understood by the client and the team

• Reporting

• Daily update on all active projects with impediments
• Projects where priority is required should be identified daily to Project Team Lead.
• Projects schedule to be updated daily and to always reflect the correct information
• Delays or issues to be escalated to All Stakeholders (Div Manager; Branch Manager; Technical Manager; Client; Project Team Leader)

Project Coordinator requirements are:

• Grade 12 certificate or Equivalent N3
• IT Related degree or Diploma
• Agile Methodology experience
• 3+ years of project management experience in software or IT environments
• Direct experience managing retail tech implementations
• Demonstrated ability to lead cross-functional teams, including Technical Managers, Trainers & Implementation Techs
• Strong track record of on-time, in-scope delivery across multiple branches or clients
• Prior experience in customer-facing roles or managing service-related escalations is a plus
• Solid understanding of retail operations, POS systems, EFT integrations, and back-office retail processed

*a full job description available on request