Job Description

Job location: West Bank, Palestinian Territories

Starting date: As soon as possible

Vacancy closing date: 16 May, 2025

Duration position: 6 months with a possibility to extend

Workhours: Fulltime

We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supporting vulnerable people affected by violence, conflicts, or natural disasters by helping them to realize dignified and resilient lives. Together, we can come to their aid in emergencies and remain faithful to communities as they recover - providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues. For more information please visit: www.zoa-international.com



ZOA is looking for a

Programme Manager in the Palestinian Territories

(National Candidates preferred)

ZOA's Programme in the Palestinian Territories

ZOA has been working in the Palestinian Territories since 2023, focusing on addressing urgent humanitarian needs in the Gaza Strip as well as a small scale intervention in the West Bank. We do this in collaboration with our partner iTrust.ONE, who has a large network in Gaza and the West Bank. We are in the process of registration at the Palestinian Authority. ZOA Palestinian Territories focuses on Multipurpose Cash Assistance, Food Security & Livelihoods and WASH.

Your challenge

As a Programme Manager (PGM), you will the build the ZOA team and provide programmatic direction, together with our local partners and contacts. You will serve as pioneer, exploring opportunities for future growth and development of ZOAs relief and recovery interventions in the area. You will have integral management responsibility for the realization of the projects' outcomes in these areas and the area ZOA plans to expand its operation in future. To do so, you will work closely together with the Disaster Response Team (DRT) of ZOA based in the Netherlands. You will also maintain contact with relevant stakeholders including National NGO partners, Sectors and cluster coordination. You will be accountable to the Director of Disaster Response of ZOA.

Your main tasks and responsibilities

Building up and expanding the overall program, by providing leadership and integral management for program management in Gaza as well as the West Bank.


Leadership and management


Responsible for all ZOA activities within the Palestinian Territories and to build the program team, by providing programmatic direction to effectively implement the program/projects; Able to work with the partners to drive the ZOA's localization strategies and building the partners' implementation capacities. Spiritual oversight and fully support the vision, mission and Christian values of ZOA; Participation in country wide programme and knowledge development; Capacity building and supervision of implementing partners.

Programme Management

Development of the strategic vision for ZOA in the Palestinian Territories, with annual review of needs for changes, based on ongoing context analysis and results of annual programme review; Annual planning for the programme area, as an input to the Country Plan (CP); Planning, implementation, and monitoring of project activities as approved by donors with the corresponding project budget planning and also as per the Country Plan priorities Liaison with the Disaster Response Team and relevant sector advisors in the Netherlands, to ensure programme quality; Project Cycle management, including needs assessments, formulation of concept notes and proposals and budget; Reporting - monthly and quarterly activity and financial reporting, including realization of activities versus budget utilisation; Annual review of progress towards programme objectives and outcomes; Initiating and maintaining effective working relations with relevant stakeholders at programme area level.

HR/admin/finance


Budget holder for projects implemented in programme area; Approval of expenditures and related cost allocations, on the basis of approved project and programme organisation budgets; Human Resource Management (at individual- and team level) for programme staff - supervision and periodical evaluation of the performance, effective team building etc.. Implementation and monitoring of financial, personnel and security policies and procedures; In collaboration with the Manager of Finance and Operations, prepare and process the allocation of indirect costs to project budgets.

Security


Ensures regular analysis on security context and risks pertaining to ZOA programme, and updates on security plans, in line with ZOA's security management framework; Ensuring compliance at program level with ZOA's security policies and procedures.

Your profile

Identity


The candidate is expected to fully support the vision and mission of ZOA.

Knowledge & Experience


Bachelor or Master degree in a humanitarian, development or other relevant field; At least five years' multi-sectoral field experience in a relief/recovery setting; Management experience; including leading consortiums (preferred) Partner Capacity development within the strategic program implementation Familiar with Project Cycle Management; Has undertaken leadership role(s) within a Christian team / organisation; Good spoken and written command of English; Knowledge of local languages is a plus; Direct experience of programme management and project implementation in Gaza is a plus.

Skills


Command of operations, including finance, procurement, logistics, HR; Analytical, able to participate in strategic level discussions and decisions taking a 'bigger picture' approach; Good risk awareness around fraud and corruption issues and ability to proactively mitigate and recommend improvements; Organisational sensitivity; Writing skills; Planning and organising, supporting the team in field planning and operational coordination; Participative leadership, consulting team members, taking on board feedback; Provides regular feedback, acknowledges success and the need for improvement.

Behaviour & Attitude


Flexible and adaptability; Interpersonal and cross cultural sensitive; Able to work under pressure and with strict deadlines; Able to work in a sometimes fluid and insecure environment.

Special conditions


As soon as this is possible, travel to Gaza and to other ZOA programme locations will be needed to support and supervise the project implementation team directly. ZOA is currently not registered in Gaza/Westbank, we prefer to work through a consultancy agreement. In order to live and work in the West Bank, a residence and/or work permit is required. Given this, and considering the importance of local expertise and familiarity with the registration processes, our preference is to work with a local Programme Manager.

Do you need more information?

If you have questions about this vacancy, you can contact the HR HR Department via email zoa.vacancies@zoa.ngo.

Interested and you want to apply?

ZOA operates with an equal opportunities policy and is committed to diversity in the workplace. Qualified women and men, people of all nationalities, and cultural backgrounds, and candidates with disabilities are welcome to apply.



If you are interested in this position, please apply directly via the "apply now" button below this page. The closing date of this vacancy is 16 May, 2025.



CV's of no more than 5 pages in length are appreciated.



Please provide at least 3 references related to your previous employment listed in the application. References of previous positions held should not be older than five years.


Please note that ZOA carries out background and reference checks (including COTER) for all candidates as part of the recruitment process. As ZOA participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a written questionnaire: the "Statement of Conduct", which will be sent to past employers regarding Misconduct (such as sexual exploitation, abuse or harassment).