Job Description

Empowering Africa's tomorrow, together...one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
We are seeking a results-driven Finance & Operations Performance Manager to join our Direct Delivery Channel team. This role is pivotal in driving financial performance, optimizing operational processes, and supporting strategic growth initiatives. The ideal candidate will have a strong analytical background, experience in financial reporting, and a passion for operational excellence.
Financial Reporting & Analysis + Prepare and present monthly and year-to-date financial reports, including sales, income, profit & loss, and embedded value. + Analyze variances between budgeted and actual results, providing actionable insights.
+ Track and report on collection rates, system costs, and business impact.
Operational Performance Management + Monitor and improve sales performance across inbound, outbound, and digital channels. + Oversee campaign effectiveness, including new product launches and system transitions.
+ Manage staff performance metrics, incentive programs, and overtime tracking.
Strategic Initiatives & Change Management + Lead or support the rollout of new systems and products, ensuring minimal disruption and maximum productivity. + Collaborate with cross-functional teams to drive business growth and efficiency.
+ Contribute to the development and execution of annual strategies for channel optimization.
Stakeholder Engagement & Reporting + Prepare executive summaries and dashboards for senior leadership. + Communicate key achievements, challenges, and recommendations to stakeholders.


Required Skills & ExperienceBachelor's degree in Finance, Business, or a related field (postgraduate qualification advantageous) 5+ years' experience in financial analysis, operations management, or a similar role Advanced proficiency in financial modeling, variance analysis, and reporting Strong understanding of sales operations, campaign management, and incentive structures Experience with business intelligence tools and financial systems Excellent communication and executive presentation skills Proven ability to manage change and drive process improvements Collaborative mindset with experience working across business units

Education
Bachelor`s Degrees and Advanced Diplomas: Financial Sciences (Required)Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.Absa Bank Limited reserves the right not to make an appointment to the post as advertised