Job Description

ELIGIBILITY



Internal and External



CLOSING DATE



17.10.2025



REFERENCE NUMBER



HSM 44/25 Ext



SALARY



Basic Salary R 532 737 p.a.



DEPARTMENT



Communication and



Customer Services



DIRECTORATE



HUMAN SETTLEMENTS Professional Officer_ HS Communication



Requirements



National Diploma or equivalent in Communication or

related field



2 - 5 Years relevant experience in stakeholder

management, social facilitation, events coordination or



communications environment



Computer Literacy Excellent oral and written communication skills. Ability to work in a team as well as independently. A valid driver's licence

Key Performance Areas



Implementation & execution of information to partnerships

with relevant service delivery partners and ensure synergy



and integration of programmes, plans and objectives.



Ensure all communication is clear, consistent, and aligned

with organisational values.



Engage effectively with the target audience through

tailored communication strategies.



Deliver information to stakeholders in a timely manner and

ensure information is accessible to a wide audience.



Create and execute comprehensive communication

strategies that align with organisational goals.



Ensure the effective and efficient management and

coordination or printed resources.



Partake in the National Housing Consumer Education

Programme for Directorate by ensuring that Housing



Directorate meets its delivery targets in respects of



beneficiary education relating to responsible homeownership.



Co-ordinate and plan public events and ensure public

participation.



Assist in the development of a customer services / relations

policy and standards for the housing directorate.



Direct and control required deliverables associated with

utilization, productivity and performance of personnel.



Overseeing the management, monitoring and

communication, relating to the City's Integrated Housing



Database system by ordering the City to fulfil its obligations



and responsibilities in terms of carrying out its delivery