Job Description

Closing Date 2023/09/21
Reference Number MMH230911-8
Job Title Professional Nurse: Care Coordinator
Position Type Permanent
Role Family Medical
Cluster Health Solutions
Remote Opportunity None of the time
Location - Country South Africa
Location - Province North West
Location - Town / City Rustenburg
Introduction

Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a defined set of health capabilities.
Role Purpose

Coordinate and promote patient care between multiple service providers to ensure effective treatment plans with the objective of containing associated costs generated by these services.
Requirements

• National Senior Certificate is essential

• It is essential to have a Nursing Diploma or Degree

• Postgraduate qualification in Primary Health Care would be beneficial

• The incumbent must be registered with SANC (South African Nursing Council) as a Registered Nurse

• Minimum of 2-3 yearsxe2x80x99 experience in a private hospital is essential

• A minimum of 1 yearsxe2x80x99 experience in an ICU would be an advantage

• Experience in Managed Health Care is highly advantageous

• Good understanding of the medical aid industry i.e. trends, competitors, legislation is preferred

• MS Office proficiency

• Language proficiency in Setswana is advantageous

• The incumbent must have their own insured vehicle and valid driving licence

Duties & Responsibilities

• Create individualised optimal care plan in coordination with the patient, primary care provider and family/caregiver(s)

• Increase continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals

• Increase patientsxe2x80x99 ability for self-management and shared decision-making

• Provide medication reconciliation to eliminate medication errors and to ensure compliance.

• Connect patients to relevant community resources, with the goal of enhancing health and well-being, increasing patient satisfaction and reducing health care cost

• Serve as the contact point, advocate and informational resource for patients, care team, family/caregiver(s), payers and community resources

• Create ongoing processes for patient and providers to determine the level of care coordination support they desire at any given point in time

• Facilitate patient access to appropriate medical and specialty providers

• Facilitate and attend meetings between patient, family/caregiver(s), care team, payers and community resources, where needed

• Assist with the identification of possible xe2x80x9chigh-riskxe2x80x9d patients in hospital

• Provide feedback and reporting for the improvement of the Care Coordination Program

• Identify trends, analyse where necessary and make improvement suggestions

Competencies

• Excellent communication skills xe2x80x93 verbal and written

• Accountability

• Planning and organising

• Problem solving

• Time management

• Attention to detail

• Interpersonal skills

• Customer orientation

• Results driven

• Empathetic nature

• Team player

• Ability to work independently

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan