Production Support Analyst
Johannesburg, Gauteng, South Africa
Job Description
To provide guidance as a technical resource and subject matter expert for the bank's Host to Host channel's API offerings. To provide specialist business and systems support to Corporate and Investment (C&I) banking clients to help minimize business disruption and enable business continuity. This role provides support to a platform that operates 24x7 with business hours- Monday to Sunday and will include some out of hours activity to support both anticipated and unplanned system changes.Specific Additional Experience
- Relevant degree
- 3-5 years technical and support experience
- Proven experience of working hands-on with a variety of platform technology
- API integrations and providing technical support on the same, preferably in a Banking environment.
- Knowledge of relevant internet and connectivity protocols.
- Knowledge of API's
- Expert experience in reading log files, understanding of reading traceroute and telnets.
- Experience with SQL and a variety of databases .e.g. MySQL etc. (internal and external APIs, file transfers, and SQL queries).
- Creative, collaborative thinker with an ability to learn new things, assess problems, and identify proactive solutions quickly.
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Job Detail
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Job IdJD1303262
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, Gauteng, South Africa
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EducationNot mentioned