Job Description

Are you passionate about precision, problem-solving, and keeping operations running seamlessly? We're looking for a Production Controller to take charge of client outbound function and ensure every parcel leaves the warehouse on time, accurately packed, and meeting the highest quality standards.
This is your chance to play a pivotal role in a fast-paced distribution environment where efficiency, accuracy, and client satisfaction are the heartbeat of success.
What You'll Do

• Optimize production flow from picking to dispatch, ensuring service level agreements and courier cut-off times are met.
• Analyze and clear production reports to resolve discrepancies and keep throughput smooth.
• Test and monitor equipment/workstations daily, ensuring readiness for production.
• Keep a close eye on system tasks, resolving aging issues quickly.
• Investigate and resolve customer queries in collaboration with customer services and stakeholders.
• Monitor the warehouse floor to enforce SOP compliance and conduct random quality checks.
• Ensure parcels are packaged correctly and handed over to dispatch without delay.
• Report challenges proactively and maintain high housekeeping standards.

What We're Looking For

• Attention to detail and a sharp eye for quality.
• Strong problem-solving skills and the ability to act quickly under pressure.
• Solid computer literacy with proficiency in MS Office and warehouse systems (SAP an advantage).
• Excellent communication skills - verbal and written.
• A client-focused mindset with a drive to meet deadlines and exceed expectations.

Available to start immediately, willing to work shifts, clear criminal record, great track record as reference checks will be conducted upfront, reside close to Kempton Park
Qualifications & Experience

• Required: Grade 12 plus certification/diploma in Supply Chain Management.
• Experience: Minimum 1 year in warehousing/distribution.
• Preferred: Industry experience in Ecommerce, Retail, B2B or B2C.
• Knowledge of warehousing, distribution, and health & safety legislation.

Skills Required